Customer Support Agent

hace 2 semanas


Barcelona, España DaoPay A tiempo completo

**Customer Support Agent | Barcelona | Part-Time (15h - 30h weekly)**

**The Tasks**:

- Provide End User support for DaoPay Phone Payments (PaybyCall or SMS where customers pay via phone or mobile) and additional payment solutions
- Identify potential issues based upon incoming queries
- Assist the Fraud Department with transaction monitoring on a daily basis
- Maintain an open communication with other departments in the office

**Your Profile**:

- Studying any IT related fields of study
- Strong communication skills and willing to communicate with internal and external partners
- Excellent oral and written communication skills in **English**; **fluency** in the **German **language is highly advantageous, additional languages welcome
- Interested in payment services
- Being a team player
- Solution oriented and willingness to grow in the company
- You enjoy a multi-tasking environment
- Good overall technical understanding
- Working knowledge of MS Office; tech savvy and knowledge of additional software is most welcome

**Our Offer**:

- An opportunity to join a small and talented team in a growing, diverse and innovative FinTech company
- Welcoming and international work environment with a flat hierarchy
- Inspiring work community with the opportunity to work and learn alongside talented professionals
- Possibility to grow within the firm and further development of skills
- Weekly team lunches provided by the company
- Daily supply of healthy food options and snacks (vegetables, fruits, tee, etc.)

Tipo de puesto: Jornada completa, Media jornada

Salario: 1.800,00€ al mes

Horas previstas: mínimo 15 a la semana

Preguntas para la solicitud:

- You are eligible to work on the Spanish labor market.

Experiência:

- Kundenservice: 1 año (Deseable)

Idioma:

- Englisch (Obligatorio)
- Deutsch (Deseable)

Ubicación del trabajo: Empleo presencial


  • Customer Support Agent

    hace 2 días


    Barcelona, España Aspire Software A tiempo completo

    **Customer Support Agent - Hybrid - Barcelona** **Telematel is looking to hire a Customer Support Agent to join our team!** This is an entry-level position within the Telematel Customer Support team in Barcelona for a graduate with some customer service, business support or business administration experience in to join our team. Acting as the liaison...

  • Customer Support

    hace 1 hora


    Barcelona, España AptarGroup, Inc. A tiempo completo

    **Date**:Nov 22, 2023 **Location**: Torello, B, ES, 08570 **Company**:Aptar Group customer support representative - PURPOSE: - Understand customers and care about them to ensure the highest level of Customer Satisfaction - Meet and even exceed customer’s expectations by providing outstanding service to them to have a strong and trustful partnership in...


  • Barcelona, España Careerxtra A tiempo completo

    Job Title: French-speaking Customer Support Representative Location: Barcelona, Spain Are you fluent in French and passionate about delivering exceptional customer service? Join our dynamic team in the vibrant city of Barcelona! We are seeking a talented individual to fill the role of a French-speaking Customer Support...


  • Barcelona, España KGR A tiempo completo

    We are recruiting for an international company a Swedish speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...


  • Barcelona, Barcelona, España Camaloon A tiempo completo

    Would you like to work in a young and fresh environment, where you can learn and develop as well as being part of an international team?Camaloon is looking for a young and motivated Business Support Live Agent to help us retain clients and help us grow.If you are passionate about Sales and Customer Support and speak Spanish this opportunity is for youWho are...


  • Barcelona, España IESE Business School A tiempo completo

    **BIDS Areas** *** - Business Intelligence. Handling all needs related to CRM and data analysis. - Participant Digital Journey. Looking after the unified experience of participants throughout their relationship with IESE, from the moment of enrollment through to becoming an alum. - Classroom Digital Experience. Handling participants’ digital experience...

  • Customer Response Agent

    hace 2 semanas


    Barcelona, España Hola Consultores, SL A tiempo completo

    **Tus tareas**: **_ Hola Consultores, S.L._**_ _es una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial, ofreciendo soluciones diseñadas a medida de las necesidades de nuestros clientes. Nos enorgullece ser una empresa 2.0 innovadora donde las personas son el centro de nuestra atención. La ética,...


  • Barcelona, España Blu Selection A tiempo completo

    What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time...


  • Barcelona, España amaris A tiempo completo

    Job description Take your career to the next level with Amaris Consulting as an Observability Support Agent in Barcelona. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by creating concise documentation and guides. Join Amaris Consulting, where you can develop your...


  • Barcelona, España Amaris Consulting A tiempo completo

    **Who are we?**: **Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,500 people spread across 5 continents and more than 60...


  • Barcelona, España Camaloon A tiempo completo

    Would you like to work in a young and fresh environment, where you can learn and develop as well as being part of an international team?Camaloon is looking for a young and motivated Business Support Live Agent to help us retain clients and help us grow.If you are passionate about Sales and Customer Support and speak Spanish this opportunity is for you!Who...


  • Barcelona, España Camaloon A tiempo completo

    Would you like to work in a young and fresh environment, where you can learn and develop as well as being part of an international team?Camaloon is looking for a young and motivated Business Support Live Agent to help us retain clients and help us grow.If you are passionate about Sales and Customer Support and speak Spanish this opportunity is for you!Who...

  • Customer Success

    hace 6 días


    Barcelona, España Marlex A tiempo completo

    Desde Marlex Great People estamos colaborando con una importante empresa ubicada en Barcelona (cerca de la zona de La Sagrera), especializada desarrollar software de gestión (ERP i CRM) para clientes del sector deportivo. Actualmente, la empresa se encuentra en pleno momento de crecimiento, y quiere incorporar **un/a CUSTOMER SUCCESS & SUPPORT** en su...


  • Barcelona, España EQS Group AG A tiempo completo

    **JOIN OUR TEAM**: **EQS Group **is a leading international cloud software provider in the fields of **corporate compliance**, ** investor relations **and ** ESG**. By working with EQS Group, thousands of companies worldwide inspire trust by fulfilling complex national and international disclosure obligations, minimizing risks, and communicating...


  • Barcelona, España Cledara A tiempo completo

    Cledara is the first Software Management platform for fast-growing companies. We combine software management tools for teams with a payments platform to help companies take control of their software investments. This allows them to operate more effectively across teams, comply with regulations and ultimately focus on what really matters - serving their...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Customer Support Representative Location: Barcelona, Spain Work model: Hybrid Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Resolve complicated technical issues for all of our client's products - Provide set-up support and guidance for all connected products as well as address troubleshooting...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Resolve complicated technical issues for all of our client's products - Provide set-up support and guidance for all connected products as well as address troubleshooting cases and produce...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Solve complex technical enquiries for all products within the Client's range - Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting -...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Support Associate for their Barcelona office. Position: Customer Support Associate Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Log call details onto...

  • Customer Service Agent

    hace 2 días


    Barcelona, España Gi Group A tiempo completo

    -Búsqueda avanzada > PUESTO DÓNDE Busca tu empleo > **Mark this as favourite **CUSTOMER SERVICE AGENT - PORTUGUES NATIVO** - Home / Ofertas de trabajo**2023-11-20**: **Jornada completa**: **100 Indefinido a jornada completa**: Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana...