Partner Support
hace 6 meses
**Your mission**
Do you thrive on providing exceptional customer service while navigating the landscape of technical solutions? We're seeking talented individuals who excel in customer-facing roles to join our team. As a pivotal member, you will collaborate with the team to deliver optimal support to key customers, guiding them through the onboarding phase and occasionally supporting cases of upselling or cross-selling. Your primary focus will be to guide customers through the implementation journey, offering troubleshooting assistance and leveraging training resources and internal technical library. Your responsibilities will also encompass the crucial task of maintaining timely customer feedback and ensuring our internal monitoring tools remain consistently up-to-date.
**What You'll Do**
**A typical engagement will involve**:
- Adhere to standardized project procedures
- Troubleshoot technical issues with comprehensive support from our documentation
- Ensure timely and effective responses to customer inquiries
- Follow up with customers to guarantee they receive exceptional support
- Maintain accurate status updates of customer integrations within our internal reporting tools
Your experience (required)
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
- Fluent spoken and written English plus another language, French, German or Italian
- Prior experience in tech support, desktop support, or a similar role is required.
- Passion for the DEV or programming business, ready to learn and tackle new challenges with provided training.
Why us?
**Values Core SQ1**
Below are our values and skills we care about most. The more these values sound like you and describe people you want to work with, the more likely you will thrive at Square1. We are a flexible, fun, stimulating, creative and collaborative organization.
**Trust**
We trust in people, in their common sense and their responsibility.
**Teamwork**
We do love to learn from each other's experiences that we'll keep us growing together. Tap into the collective genius
**Passion**
We put passion in everything with do
**Excellence**
What we do, we do well. This is what we are aiming for
**Responsibility**
We take responsibility for my success and also all of our mistakes.
**Personal growth**
Our best value is in our people, we encourage their development and reward outstanding performance.
Tipo de puesto: Jornada completa
Sueldo: 23.000,00€-25.000,00€ al año
Beneficios:
- Ordenador de empresa
- Seguro médico privado
Horario:
- De lunes a viernes
- Flexibilidad horaria
Educación:
- Bachillerato (Obligatorio)
Experiência:
- Apoyo técnico: 1 año (Obligatorio)
- Habilidades de comunicación: 1 año (Obligatorio)
Idioma:
- Inglés avanzado (Obligatorio)
- Francés avanzado (Obligatorio)
Ubicación del trabajo: Empleo remoto
-
Partner Support
hace 6 meses
En remoto, España SQUARE1 A tiempo completo**Your mission** Do you thrive on providing exceptional customer service while navigating the landscape of technical solutions? We're seeking talented individuals who excel in customer-facing roles to join our team. As a pivotal member, you will collaborate with the team to deliver optimal support to key customers, guiding them through the onboarding phase...
-
Technical Ops Support
hace 6 meses
En remoto, España Binance A tiempo completo**Responsibilities**: - This is a 24x6 customer support team. Team members will be on rotation shift., covering support channels across, Forum, Telegram group and Discord. - Hands on technical support. Analyst issue and provide solutions and suggestions. - Deliver a stellar customer experience(i.e. SLA). - Understand customer needs and how to meet unique...
-
Senior Associate Partner Manager
hace 6 meses
En remoto, España HSP Group A tiempo completoJob Information Industry - OtherPreferred Location - Spain, Poland, Hungary, Romania, India, PhilippinesRemote Job About us - We help companies manage their international operations and expand globally. This is a remote position. In the role of Partner Manager, this individual will be responsible for the overall relationship and delivery of our Partners...
-
Partner Service Manager
hace 5 meses
En remoto, España Anywhere365 A tiempo completo**The Role**: **Key Responsibilities** - Cultivate strong partner relationships to enhance customer satisfaction and experience. You’ll do this by leading and initiating projects together with partners and by participating in strategic sessions, aimed at the roll-out of new solutions and features of our software; - Design and execute a partner strategy to...
-
Site Activation Partner
hace 6 meses
En remoto, España Parexel A tiempo completoSpain, Remote **Job ID** R0000015394 **Category** Clinical Trials **ABOUT THIS ROLE**: The FSP division of Parexel FSP is seeking a Site Activation Partner based in Spain. **Position Purpose**: - The Site Activation Partner is responsible for leading or supporting operational activities from start-up to close-out, for assigned studies and investigator...
-
Principal Talent Acquisition Partner, Europe
hace 6 meses
En remoto, España Prosci A tiempo completoProsci Europe is looking for an experienced Talent Acquisition Partner to focus on managing full lifecycle recruitment for Prosci’s growing European business. Reporting to the European Talent Director and working closely with the Principal European Talent Partner, Talent Director, Senior Leadership Team and Hiring Managers, you will play a key role in...
-
Client Partner
hace 5 meses
En remoto, España Infor A tiempo completoGeneral information- Country - Spain - City - Remote Location - Department - Consulting Services - Job ID - 36176 - Description & RequirementsAt Infor, we are currently recruiting for a Client Partner (Services Sales) due to continued growth. As a Client Partner, you will be responsible for achieving assigned services sales quotas and goals for customers...
-
Site Activation Partner I
hace 6 meses
En remoto, España Parexel A tiempo completoSpain, Remote **Job ID** R0000017249 **Category** Clinical Trials **ABOUT THIS ROLE**: In Parexel FSP we are looking for a Site Activation Partner based in Spain. **Position Purpose**: - The Site Activation Partner is responsible for leading or supporting operational activities from start-up to close-out, for assigned studies and investigator sites to...
-
Site Activation Partner
hace 5 meses
En remoto, España Parexel A tiempo completoSpain, Remote **Job ID** R0000015136 **Category** Clinical Trials **ABOUT THIS ROLE**: Additional Job Description In Parexel FSP we are looking for a Site Activation Partner based in Spain. **Position Purpose**: - The Site Activation Partner is responsible for leading or supporting operational activities from start-up to close-out, for assigned studies...
-
Finance Business Partner
hace 6 meses
En remoto, España dss+ A tiempo completo**Allow us to introduce ourselves.** At dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future - for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with...
-
Integration Architect Horse
hace 5 meses
En remoto, España IT Partner España A tiempo completoGestión de Proyectos- ITIL- hace 5 horasDescripción - At IT Partner we are looking for a Horse Integration Architect for an exciting project. Would you like to be part of our team?**Requisitos**: **Skilled in Google Cloud and Apigee which involves designing, implementing, and maintaining our API solutions and managing our Google Cloud infrastructure to...
-
Integration Architect
hace 6 meses
En remoto, España IT Partner España A tiempo completoGestión de Proyectos- ITIL- hace 5 díasDescripción - At IT Partner we are looking for a Horse Integration Architect for an exciting project. Would you like to be part of our team?**Requisitos**: **Skilled in Google Cloud and Apigee which involves designing, implementing, and maintaining our API solutions and managing our Google Cloud infrastructure to...
-
Director, HR Business Partner
hace 5 meses
En remoto, España Lime A tiempo completoLime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast...
-
HR Business Partner
hace 5 meses
En remoto, España Fisker Inc A tiempo completoAbout Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...
-
Customer Support Engineer
hace 6 meses
En remoto, España Rojo Consultancy A tiempo completo**We are looking for you** Prevention is better than cure and this is the driving force behind this profile. And when errors do happen, we got things under control because that is who we are. Are you our safe guardian, doing all this with a smile on your face as we keep our clients seamlessly integrated? If this sounds like you, we would love to meet...
-
Total Rewards Partner
hace 6 meses
En remoto, España Remote Technology, Inc. A tiempo completo**About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **Requirements**: - Previous experience (typically 7+ years) in total rewards roles with proven ability to navigate the complexities of diverse markets and ensure effective total rewards programs on an international scale - Strong analytical skills with the...
-
Customer Support Associate
hace 6 meses
En remoto, España Cozymeal A tiempo completoIn addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019. Serving both customers and our culinary partners is our top-priority and ingrained...
-
Technical Support for Swedish Speakers
hace 6 meses
En remoto, España Otovo A tiempo completoAbout the job **_ Are you curious about green technology and have a desire to work in a growing company? Otovo is now looking for a technical manager for our operations center in Madrid!_** **About Otovo**: Otovo is a pan-European platform for solar cell and battery installations for private homes. We are leading Europe into a clean and electrified future,...
-
Assistant Finance Business Partner
hace 6 meses
En remoto, España University of Sheffield A tiempo completoDo you have knowledge of financial procedures and accounting concepts? Are you able to analyse, interpret and communicate financial data? You could be who we are looking for! Our vision is to be one of the best Universities in the world, renowned for the excellence, impact and distinctiveness of both its research and its research-led learning and...
-
Strategic Business Manager, D&m Ecosystem Manager
hace 6 meses
En remoto, España Autodesk A tiempo completoJob Requisition ID # - 24WD78118 Position Overview Reporting to Sr. Manager of Strategic Partnerships within Product Design & Manufacturing Solutions division. You will help to grow and diversify Autodesk's Strategic Partnership Ecosystem in the design and manufacturing market. The Manager will nurture strategic accounts and build programs to grow a...