Customer Agent
hace 2 semanas
We are looking for Customer Agents with an excellent level of Spanish and English, as well as one of the following languages: German, Portuguese, Italian or French, to work for an international insurance company based in the heart of Barcelona.
Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. You will become a global emergency response specialist, helping people from all over the world.
Tasks
**As a Customer Agent your main responsibilities will be**:
\- You will receive inbound calls from clients and actively help with problem solving.
\- You will provide excellent customer service, ensuring the clients have all the assistance and information they need.
**Requirements**:
\- You have a high level of Spanish and English, and a high level of one of the following languages: German, French, Italian or Portuguese
\- You have experience in customer service (plus)
\- You have excellent communication skills
\- You have a high sense of empathy and calm personality
\- You have availability to start working 24th of April
**Benefits**:
**What we offer**:
\- Full-time contract.
\- Permanent contract.
\- Competitive salary with bonuses.
\- Well connected workplace with city center.
\- International and comfortable office environment
\- Schedule Monday to Friday. Morning or afternoon shift.
**\- starting date**: 24th of April.
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