Customer Service Agent
hace 3 semanas
¿Te apasiona la atención al cliente? ¿Te gustaría formar parte de una gran empresa? Esta es tu oportunidad
- Trabajarás como customer service agent en una empresa de gestión de proyectos online. Tendrás un contrato indefinido y una jornada flexible.Tus funciones serán:
- Administrar correos electrónicos. Identificar y evaluar las necesidades de los clientes.
- Proporcionar información precisa, válida y completa utilizando los métodos/herramientas adecuadas.
- Gestionar las quejas de los clientes, proporcionar soluciones y alternativas apropiadas dentro los límites de tiempo
- Informar de los errores y mejoras descubiertas en el sitio web.
**¿Qué estamos buscando?**
- Experiência demostrada en atención al cliente
- Experiência trabajando con CRM
- Orientación al Cliente y Orientación al Detalle.
- Buenas Habilidades de Comunicación.
- Nível avanzado de inglés y español (escrito y hablado)
- Disponibilidad para trabajar los fines de semana
Personas con discapacidad: Será necesario disponer de un Certificado de Discapacidad oficial igual o superior al 33% emitido por el organismo público competente.**¿Qué ofrecemos?**
- Salario competitivo.
- 25 días de vacaciones + tu cumpleaños libre.
- Tiempo de vacaciones flexible (sin restricciones de días de vacaciones).
- Horario flexible + tardes de viernes libres
- Tardes libres en julio y agosto.
- Café, bocadillos y fruta fresca gratis.
- 100% teletrabajo.
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