Dutch Customer Service
hace 4 semanas
As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.
Key Responsibilities- You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service.
- Respond to customer enquiries by telephone and email regarding bookings, activities and general information about the Dutch market.
- Provide advice and information on facilities and services. Respond effectively to customer
- concerns and complaints, striving to find a quick and satisfactory solution. Work with other departments to resolve customer issues quickly.
- Help customers book accommodation, meals and recreational activities. Ensuring the accuracy of booking details and billing information.
- High proficiency in Dutch (C2 level)
- Experience in customer service.
- Thoroughness, autonomy and good interpersonal skills.
- Competitive salary + Bonuses.
- The chance to join a prominent industry-leading company with a dynamic and highly motivated team.
- Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
- A collaborative and adaptable work environment that fosters creativity and innovation.
Barcelona (Spain)
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