Dutch Customer Service

hace 1 mes


Barcelona, España ADM Value Barcelona A tiempo completo

**Job Title: Customer Service Agent**

**Location: Barcelona**

**Department: Dutch Customer Service**

**Job Summary**: As a Customer Service Agent at ADM Value for one of our clients, you will play a vital role in ensuring our guests have a memorable and enjoyable experience during their stay. You will be responsible for assisting guests with inquiries, resolving issues, and providing exceptional customer service.

**Key Responsibilities**:
**Guest Assistance**:

- Provide recommendations and information about Center Parcs amenities and services.

**Issue Resolution**:

- Effectively address guest concerns and complaints, striving for a swift and satisfactory resolution.
- Collaborate with other departments to resolve guest issues promptly.

**Reservations**:

- Assist guests in making reservations for accommodations, dining, and recreational activities.
- Ensure accuracy in reservation details and billing information.

**Documentation**:

- Maintain accurate records of guest interactions and issues using the company's CRM system.
- Prepare reports on customer service metrics as required.

**Teamwork**:

- Collaborate with colleagues in various departments to deliver a seamless guest experience.
- Participate in training and development programs to stay updated on Center Parcs offerings.

**Customer Feedback**:

- Actively seek and encourage guest feedback to continuously improve services.
- Monitor online reviews and respond professionally and promptly.

**Qualifications**:

- Native Dutch, high level of english.
- High school diploma or equivalent. A degree in hospitality or a related field is a plus.
- Previous experience in customer service, preferably in the hospitality industry.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Proficiency in using customer relationship management (CRM) software.
- Ability to work flexible hours, including evenings, weekends, and holidays.

**Attributes**:

- Friendly and approachable demeanor.
- Patience and empathy when dealing with guest concerns.
- Strong attention to detail.
- Ability to work in a fast-paced environment.
- A passion for delivering outstanding customer service.

**Benefits**:

- Competitive salary.
- Opportunities for career advancement within ADM Value.
- Comprehensive training and development programs.
- Employee wellness programs and benefits.
- Mondays to Fridays from 9 to 6pm.

**Job Types**: Full-time, Temporary
Contract length: 6 months

**Salary**: 22,500.00€ - 22,600.00€ per year

Posibilidad de trasladarse/mudarse:

- 08005 Barcelona: Desplazarse al trabajo sin problemas o planificar mudarse antes de comenzar a trabajar (Obligatorio)

Experiência:

- Atención al cliente: 1 año (Deseable)

Idioma:

- Holandes (Obligatorio)

Work Location: In person

Expected Start Date: 01/11/2023


  • Dutch Customer Service

    hace 3 semanas


    Barcelona, España Recruit4.Work A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email regarding...


  • Barcelona, España Hays A tiempo completo

    Your new company From Hays we are searching a Customer Service profile with a native Dutch for a company in the optical sector located in Barcelona. The selected person will work in the Customer Service Department and will report to the Manager. Your new position Main functions Orders management. Quality customer service. Management of complaints and...


  • Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Tasks - You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. - Provide advice and information on facilities and services. Respond...


  • Barcelona, España City Job Offers A tiempo completo

    **Dutch-speaking customer service representative in the music industry**: ** Your Profile** - Dutch** **proficiency mandatory and fluent English - **Customer-oriented** and a **results-driven** approach - Strong communication, problem-solving, and active listening skills - Some experience in customer service, it's a plus but not mandatory - Are responsible...


  • Barcelona, España jobspanien A tiempo completo

    Hey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it!Role...


  • Barcelona, España City Job Offers A tiempo completo

    Do you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for you! **Dutch & French-speaking Fashion Customer Service Agent** Meet your new company: Your profile: - Fluent in Dutch and French. - Open to developing your customer service skills. -...

  • Dutch Customer Service

    hace 4 semanas


    Barcelona, España ADM Value A tiempo completo

    Tareas As a Customer Service Agent at ADM Value for one of our clients (Resort), you will play a vital role in ensuring that our guests have a memorable and enjoyable experience during their stay. You will be responsible for assisting guests with questions, resolving issues and providing exceptional customer service. Provide recommendations and information...

  • Dutch Customer Service

    hace 6 días


    Barcelona, España Recruit4Work Sl A tiempo completo

    Job seekers Looking for work?Please view our  open vacancies  and apply directly, If you have further questions please fill in the following form and we'll get in touch as soon as possible.Companies Interested in hearing more from our services?Please take a look at this  page  or fill in the form below and we will get in contact with you as soon as...


  • Barcelona, España City Job Offers A tiempo completo

    **Dutch + French-speaking Customer Service Agent in Barcelona** Are you self motivated and interested in a real chance to grow your career? Are your main languages Dutch and French and you want to live in the sunny city of Barcelona? Then this offer is for you! **Dutch + French-speaking Customer Service Agent in Barcelona** We are seeking Dutch + French...


  • Barcelona, España Randstad Spain A tiempo completo

    Description: Our client Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide...

  • Customer Service Agent

    hace 4 horas


    Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona! As a Customer Service Agent, your main responsibilities include: - Giving advice...


  • Barcelona, España Recruit4Work S.L. A tiempo completo

    As a member of the customer service team, you will have the opportunity to play a pivotal role in ensuring customer satisfaction and providing support. Your dedication and skills will be crucial in delivering exceptional service and effectively addressing our clients' inquiries and needs. You will join a committed and collaborative team in a dynamic...


  • Barcelona, España Randstad Spain A tiempo completo

    Description Our clientLeading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide...


  • Barcelona, España Adm Value A tiempo completo

    Tareas As a Customer Service Team Leader at ADM Value, you will play a crucial role in ensuring that our guests have an exceptional and memorable experience during their stay. You will manage a team of customer service representatives, set high standards of service excellence, and lead the team to meet and exceed guest expectations. Supervise and mentor a...


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch? Then take a look at this offer, it might be your opportunity! You are a good match if: - You have a native level of Dutch. - You can speak English in a high level. - You are customer oriented. - You are comfortable to communicate through phone calls. - You are patient and...


  • Barcelona, España City Job Offers A tiempo completo

    Dutch-speaking customer service in Barcelona     We are looking for motivated customer service specialists to be part of the multicultural staff of the famous audio equipment brand. Apply to this job offer and start your career in the musical industry! Work for the American manufacturing company that predominantly sells audio equipment. They invest in...


  • Barcelona, España Randstad A tiempo completo

    Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you!. OUR CLIENT:. Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and...


  • Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch? Then take a look at this offer, it might be your opportunity!


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    Do you have experience in customer service and you have a native level of Dutch? Then take a look at this offer, it might be your opportunity

  • Customer Service Agent

    hace 1 semana


    Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona!Taken**As a Customer Service Agent, your...