French-speaking Customer Service Agent in The

hace 2 meses

Barcelona, España City Job Offers A tiempo completo

Are you fluent in French and passionate about the sports retail industry? Embrace the chance to live and work in Barcelona We're on the lookout for enthusiastic French-speaking Customer Service Agents to enhance our team, offering an innovative experience in the sports retail sector.

**French-speaking Customer Service Agent at Fashion Industry**

**The Company**

Join a pioneering team in the sports retail world, renowned for integrating technology and design to create high-performance sporting goods and lifestyle apparel. This brand, a leading figure in the global fashion retail sector, is celebrated for its trend-setting designs and contribution to modern fashion.

**Your Profile**
- **Proficiency in French and English.**:

- Knowledge of IT platforms, tools, and apps, with Windows/MS Office skills being advantageous.
- A customer-first approach with a keen eye for fashion.
- Strong listening abilities and problem-solving skills.
- Independent work ethic, adaptable and a collaborative team spirit.

❤️ **Your Responsibilities**
- Rapidly absorb information about our range of fashion products and services.
- Accurately record call details in management systems, ensuring solutions meet our service level agreements.
- Keep abreast of the latest in service, product knowledge, and fashion trends.
- Support your team members and engage in collaborative projects with supervisors.
- Participate actively in team meetings, fostering a constructive and inclusive workplace.

✨ **Perks & Benefits**
- **Full-time contract.**:

- Competitive salary with potential for performance-related bonuses.
- A dynamic, multicultural team environment.
- **Assistance with relocation** and a comprehensive **welcome package.**:

- Comprehensive training on company policies and project specifics.
- Career advancement opportunities and access to further training.
- Referral bonuses through our "Friends Hunting" program.

**Location & Environment**
- Based in the heart of Barcelona, renowned for its vibrant culture, architecture, and sunny climate.
- Work amidst some of the industry's most forward-thinking digital technologies and strategies.

**Embark on your fashion career journey in Barcelona - where style, innovation, and customer service meet

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