Customer Service Agent

hace 5 meses


Barcelona, España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand.

Position: Customer Service Agent

Location: Barcelona, Spain

Employment type: Full-time or Part-time (25 hours per week)

Work model: Hybrid - work from the office during training and 3 days per month after training

Remuneration: Base salary

**DUTIES AND RESPONSIBILITIES**:

- Work alongside the Management Team to meet deadlines and achieve goals
- Live and breathe the company values; be a brand ambassador
- Become an expert on the sneaker brand
- Work in a fast-paced environment and showcase your multitasking skills
- Maintain a high level of attention to detail; be meticulous and vigilant
- Personalize the customer experience - find the right tone for each situation

**REQUIREMENTS**:

- A fluent level of French with strong grammar and spelling skills
- High level of English (both spoken and written)
- Previous experience working in a customer-facing environment and a genuine passion for world-class customer service
- Fearless independence with the ability to think on your feet, there's no finish line to what's possible
- High energy, drive, and a friendly personality
- Resourcefulness and confidence to take the initiative in a fast-paced environment
- A strong teamwork ethic and a "can do" attitude
- It will be a plus if you practice sports (runners, football players, tennis players, hikers...)

**OFFER**:

- Contract: Temporary of 3 months (with 1 month probation period)
- Full-time or Part-Time: (25 hours/week)
- Working days/hours: Monday to Friday: 10:00 to 19:00h
- Rewards: Multiple performance-based rewards, and discounts on the sneakers
- Holidays: 24 days holiday per year
- Paid bank holidays + 1 extra day in lieu
- Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home
- Employee Assistance Program - free, confidential, and impartial guidance and support
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
- Training: 8 days, Monday to Friday, full-time, from the office


  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 3 semanas


    Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Service AgentExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our team is seeking a Customer Service Agent to join our dynamic and multicultural team in rapid international growth.Key Responsibilities:Provide pre-departure customer support: answer incoming...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España MSX INTERNATIONAL A tiempo completo

    **Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?** **Then MSX has an interesting opportunity for You!** **Purpose of the role**: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles,...

  • Customer Service Agent

    hace 2 meses


    Barcelona, España Centrient Pharmaceuticals A tiempo completo

    Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals.We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With our commitment...


  • Barcelona, España Ef Education First Gruppe A tiempo completo

    .Customer Service Agent (Spanish speaker)EF English Live Customer Service Team is looking for an enthusiastic Customer Service Agent to join our European team in Barcelona's office.As a Customer Service Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform. English Live has lots of users per year,...

  • Customer Service Agent

    hace 2 meses


    Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines. With our commitment...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    .All offer letters will be sent by an MSX e-mail address that ends with @msxi.Com, @msxi-euro.Com, or @successfactors.Com. Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector? Then MSX has an interesting opportunity for You! Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 4 semanas


    Barcelona, Barcelona, España Barcelona Activa A tiempo completo

    Job Title: Customer Service Agent - Maritime CustomsBarcelona Activa is seeking a highly organized and proactive Customer Service Agent - Maritime Customs to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate customs clearance, and maintaining a high...

  • Customer Service Agent

    hace 4 semanas


    Barcelona, Barcelona, España Barcelona Activa A tiempo completo

    Job Title: Customer Service Agent - Maritime CustomsBarcelona Activa is seeking a highly organized and proactive Customer Service Agent - Maritime Customs to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate customs clearance, and maintaining a high...

  • Customer Service Agent

    hace 5 meses


    Barcelona, España Recruit4Work S.L. A tiempo completo

    First priority on people who already in Barcelona Tasks For one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    About the JobAdm Value, a leading outsourcing company, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent for our airline miles program. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    About the JobAdm Value, a leading outsourcing company, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent for our airline miles program. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving...


  • Barcelona, España futuHRe consulting A tiempo completo

    We are futu**HR**e, a boutique Human Resources consulting firm specializing in Recruitment and Employer Branding. We are looking for a motivated and friendly Dutch-speaking Customer Service Agent to join our client’s team, with a focus on customer service for the entertainment industry. **Responsibilities**: - Provide information about our products and...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - Swedish Are you an automotive fan?Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Agent - Swedish Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, España Ef Education First A tiempo completo

    EF English Live Customer Service Team is looking for an enthusiastic Customer Service Agent to join our European team in Barcelona's office.As a Customer Service Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform.English Live has lots of users per year, all of whom are looking to learn and...