Regional Sales Manager

hace 5 meses

Madrid, España Pandora Jewelry A tiempo completo

We are searching for a **Regional Sales Manager** based in Bilbao, to manage the Boutiques located in the north area of Spain and the Wholesale customers assigned to this region.

**OVERVIEW**

**THE ROLE & RESPONSIBILITIES**

The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within our ‘Owned and Operated’ stores whilst retaining a customer-centric approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The RSM will be responsible for building strong partnerships with key stakeholders in order to maximize the people, product & operational opportunities within the region.

**Key Responsibilities for the RSM include**:
**People**
- Lead, inspire and develop your people to build committed and high-performing Store Managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Champion a positive and flexible work culture, promoting continuous improvement and effective change
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
- Recruit A-Class talent into your teams

**Performance and Standards**
- Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
- Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores
- Excellent execution of global VM standards, influenced by global market expertise

**Partnerships, Training and Communication**
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
- Partnering with the ‘Sales Training’ team to develop training programs to deliver business results
- Cultivate and maintain strong relationships with store teams
- Facilitate face-to-face training/workshops for store teams
- Ensure all Retail communications are shared timely and aligned with Group Communications standards

**Process, Analysis and Administration**
- Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
- Improve regional stock loss and accuracy
- Manage payroll in line with business expectations
- Provide product, customer and local market feedback to the wider business

**MORE ABOUT YOU**
- Extensive retail management experience within a global organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
- Experience of running high profile region with a high turnover
- A customer centric and service focused team leader with a target driven and sales-focused mentality
- A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
- Excellent communicator, fluent in Spanish and English (verbal and written) with strong collaboration and influencing skills
- Ability to prioritize and work under time pressure displaying pace and energy
- An inspiring leader, coach and mentor with excellent people development skills
- High level of business acumen and experience with strategic planning
- Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
- A passionate team player that thrives in a fast-paced retail environment
- Self-motivated, organised and logical with effective time management
- A creative flair with experience in visual merchandising
- Proficient using Microsoft Office
- Availability to travel 80% of the time

**OUR REWARDS**

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes;
- A highly competitive salary with regular salary reviews
- Generous bonus scheme
- Company Car
- Employee discount for PANDORA purchases
- 23 labor days holiday

**Did we get your attention?**

We hope that you feel confident applying, however if you have more **questions** regarding the role, please contact:

- Ksenia Thompson_
- Talent Acquisition Manager Western Europe_

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you

**About Pandora**

Pandora is the world’s largest j

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