Sales Manager Mice
hace 3 meses
Sales Manager MICE & Conventions - Franchise
Job Requirements
Are you passionate about Hospitality world? Do you have a minimum of 5 years of experience as a Sales Manager MICE & Conventions? At Hilton Barcelona, we are looking for a Sales Manager MICE & Conventions to be part of the Sales Team.
About us:
Opened as the chain's flagship hotel in Barcelona, Hilton Barcelona has become a newly-design hotel for a full experience in Barcelona. Explore the city at your leisure from this conveniently located hotel, just 10 minutes from the city centre and a fantastic base to discover all the main attractions. 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes.
Hilton Barcelona is also an ideal venue for a meeting or social gathering. With 1,800 sqm. and 7 flexible rooms, this hotel can accommodate events of all types. Maximum capacity up to 580 delegates, High Speed Internet Access (HSIA) available and on site AV Company to cover immediate business needs.
Position purpose:
To drive hotel revenue & market share by penetrating the marketplace and applicable channels, securing and increasing the productivity of existing accounts and securing new accounts to deliver budgeted revenue. Develop the MICE & Convention market segments by executing strategies agreed by the Director of Sales.
Main Responsabilities:
Planning and Organising:
- Develops the Hotel Sales & Marketing Plan for the MICE and Convention segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts
- Contributes to the development of regional sales and marketing initiatives recommending, implementing and monitoring appropriate local activity
- To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects
Account Management:
- Develops key account plans, detailing objectives, timescales and sales methods to support the defined account strategy
- Liaises with Major Account Managers specifying the account's contribution to the business' revenue targets and agreeing activities
- Accurately identifies the level of influence and decision making power of contacts in the customer organisation and uses these to secure business
- Develop customer accounts within geographic territory to increase market / customer share - all revenue streams / 7 days per week - locally, nationally, globally
- Source and develop new business for the hotel - all revenue streams / 7 days per week
- Negotiate room rates/packages with clients. Prepare company contracts for the hotel in accordance with current business and pricing conditions.
Marketing:
- Agrees marketing activity to underpin the Hotel Revenue Plan for this segment
- Contributes to the development of marketing collateral
- Monitors and reviews the impact on sales and marketing initiatives
Customer Relationships:
- Keeps Hotel information relating to customer requirements, interests and market activities up to date using Hilton procedures
- Reviews customer base to determine new opportunities for account penetration
- Liaises with Director of Sales to review the effectiveness of sales activities
- Contributes ideas to improve the products and services offered
Administration:
- Keep CRM constantly up to date with account and opportunity information
- Complete Month End Report for Director of Sales
- Compliant with all systems, procedures and Sales best practice as laid down by Hilton Worldwide.
- Ensure that all activities are in compliance with national laws and regulations, and Hilton Worldwide's operating policies, processes and systems.
General other responsibilities:
- To complete an agreed number of Face to Face appointments per week
- Attend sales events/ Tradeshows that are relevant and measure ROI
- To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up
- Promoting Hilton Worldwide Values as the foundation of the organisations culture.
- Be a 'Brand Ambassador' of Hilton Worldwide by leading by example
- Attend all relevant training and development activities as required
- Maintain excellent team spirit by supporting and encouraging all Team members
- To balance the above in harmony with the right balance of time and energy spent generating
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