Manager - Emea Technical Account Management

hace 1 mes

Madrid, España Red Hat, Inc. A tiempo completo

The EMEA TAM Organization is looking for a Manager to join us in Germany or Spain. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and continually develop their professional skills. As a Manager, you'll need to demonstrate leadership and build on your own experience to inspire, enable, and develop your team members.

What you will bring
- Provide direction, coaching, and mentoring to increase your team's capabilities, develop their competencies, and ensure that goals and expectations are met
- Manage, recruit, train, and develop your team
- Manage the collection, aggregation, interpretation, and reporting of organizational performance metrics to be used by management and operational leaders to guide strategic business decisions
- Provide guidance to associates within the established company policies; recommend changes to policies and procedures
- Promote and guide continuous professional and personal development of team members
- Support sales cycles across our portfolio of offerings, work with the sales teams on understanding the subscription consumption, and work throughout the year to maximize the value our customers are getting from their subscriptions
- Actively promote and sell the Red Hat’s technical account management service and support the sales teams in helping customers understand the value add of this service
- Maintain the appropriate levels of margin for the technical account management business within your region
- Ensure that critical escalations are handled in a timely and customer-centric manner
- Build and maintain relationships with our customers

What you will do
- Ability to identify potential, develop people, and motivate and build a team
- Very Good written and verbal communication skills in English, Spanish and German
- Excellent problem-solving, communication, and time management skills
- Ability to collaborate effectively with associates from diverse cultural backgrounds
- Strong business acumen
- High-level technical understanding of our portfolio is a plus
- People management experience is a plus

About Red Hat

Red Hat

is the world’s leading provider of enterprise

open source

software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

  • Manager - Emea Technical Account Management Organisation (Munich Office Or Madrid Office)

    hace 2 semanas

    Madrid, España Red Hat, Inc. A tiempo completo

    Manager - EMEA Technical Account Management Organisation (Munich Office or Madrid Office) The EMEA TAM Organization is looking for a Manager to join us in Germany or Spain. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers...

  • Technical Account Manager, Es

    hace 8 horas

    Madrid, España Amazon A tiempo completo

    .Technical Account Manager, ES - EMEA - SouthAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power,...

  • Manager - Emea Technical Account Management Organisation (Munich Office Or Madrid Office)

    hace 1 semana

    Madrid, España Red Hat, Inc. A tiempo completo

    Manager - EMEA Technical Account Management Organisation (Munich Office or Madrid Office) The EMEA TAM Organization is looking for a Manager to join us in Germany or Spain.In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals.You'll work with your peers...

  • Technical Account Manager

    hace 4 meses

    Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    Experience in technical engineering - Bachelor's degree - Spanish and English proficiency The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft...

  • Technical Account Manager, Emea

    hace 3 meses

    Madrid, España DoiT International A tiempo completo

    **Location** Our Technical Account Manager will be an integral part of our Technical Account Management team in EMEA. This role is based remotely in any of the following: UK, Ireland, Spain, Sweden. **Who We Are** DoiT is a global multicloud innovator that helps simplify the most important cloud challenges. Our vision is to deliver the true promise of the...

  • Technical Account Management Organisation Manager

    hace 2 semanas

    Madrid, Madrid, España Red Hat, Inc. A tiempo completo

    Technical Account Management Organisation ManagerThe Technical Account Management Organisation is seeking a seasoned leader to join our team in Germany or Spain. As a Manager, you will oversee a team of Technical Account Managers who focus on customer success, product adoption, and subscription renewals. You will work closely with your peers globally to...

  • Technical Account Management Organisation Manager

    hace 2 semanas

    Madrid, Madrid, España Red Hat, Inc. A tiempo completo

    Technical Account Management Organisation ManagerThe Technical Account Management Organisation is seeking a seasoned leader to join our team in Germany or Spain. As a Manager, you will oversee a team of Technical Account Managers who focus on customer success, product adoption, and subscription renewals. You will work closely with your peers globally to...

  • Technical Account Management Organisation Manager

    hace 2 semanas

    Madrid, Madrid, España Red Hat, Inc. A tiempo completo

    Job SummaryWe are seeking a seasoned Technical Account Management Organisation Manager to join our team at Red Hat, Inc. in a leadership role. As a Manager, you will be responsible for overseeing a team of Technical Account Managers who focus on customer success, product adoption, and subscription renewals.Key ResponsibilitiesProvide direction, coaching, and...

  • Technical Account Management Organisation Manager

    hace 2 semanas

    Madrid, Madrid, España Red Hat, Inc. A tiempo completo

    Job SummaryWe are seeking a seasoned Technical Account Management Organisation Manager to join our team at Red Hat, Inc. in a leadership role. As a Manager, you will be responsible for overseeing a team of Technical Account Managers who focus on customer success, product adoption, and subscription renewals.Key ResponsibilitiesProvide direction, coaching, and...

  • Technical Account Manager

    hace 2 semanas

    Madrid, España Aws Emea Sarl (Spain Branch) - G84 A tiempo completo

    .At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other...

  • Technical Account Manager, Es

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    Technical Account Manager, ES - EMEA-ISVJob ID: 2622738 | AWS EMEA SARL (Israel Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers.As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology.You'll craft and execute strategies...

  • Technical Account Manager

    hace 3 meses

    Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other...

  • Aplica Ya Technical Account Manager

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    .Technical Account Manager (South), TAM, ES - EMEA - SouthJob ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com. Amazon Web Services (AWS) is a...

  • Technical Account Manager

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    Technical Account Manager (South), TAM, ES - EMEA - South Job ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a...

  • Technical Account Manager

    hace 3 semanas

    Madrid, España Mygwork A tiempo completo

    .This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology...

  • Technical Account Manager

    hace 2 semanas

    Madrid, Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS EMEA SARL (Spain Branch) team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from AWS services.Key ResponsibilitiesDevelop and execute strategies...

  • Technical Account Manager

    hace 2 semanas

    Madrid, Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our AWS EMEA SARL (Spain Branch) team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from AWS services.Key ResponsibilitiesDevelop and execute strategies...

  • Technical Account Manager

    hace 2 semanas

    Madrid, España Aws Emea Sarl (Spain Branch) - G84 A tiempo completo

    At Amazon, our vision is to be earth's most customer-centric company.In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com.Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other...

  • Technical Account Manager

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    Technical Account Manager (South), TAM, ES - EMEA - SouthJob ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84At Amazon, our vision is to be earth's most customer-centric company.In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com.Amazon Web Services (AWS) is a...

  • ? Busqueda Urgente Technical Account Manager

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    .Technical Account Manager (South), TAM, ES - EMEA - SouthJob ID: 2669322 | AWS EMEA SARL (Spain Branch) - G84At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com. Amazon Web Services (AWS) is a...