Market Success Manager

hace 3 meses


Madrid, España JTI - Japan Tobacco International A tiempo completo

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the opportunity to grow, travel and develop, **amazing things can happen**.

That’s why our employees, from around the world, choose to be a part of JTI.** It is why 83% of employees feel happy working at JTI.** And why we’ve been awarded **Global Top Employer status, nine years running**.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

**Market Success Manager (M&S Team)**

Currently we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team as **Market Success Manager**.

The Market Success Manager will be responsible of successful support and adoption of digital consumers solutions in the markets or global teams, providing expertise and support on functional usage, operations and effective execution, as well as raising and following up risks and mitigations required for successful adoption.

The person acts as liaison between Business functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.

Are you ready to take a new step in your career, join a global team of IT to move together a successful corporation forward? Then you better apply

**What you will do**:

- **Business Relationship Management**
- Provide functional expertise on Digital Consumers processes and solutions, ensuring final users adoption
- Be a Partner & Consultant (“Understand the Business & Processes”)
- Translate Business needs into simple Solutions (“Make things happen”)
- **Change management**:

- **Project Management. **You will be part of the project team and will do the following:

- Design of business processes
- Configuration and configuration coordination from external parties, unit testing
- Maintain appropriate documentation.
- Definition and roll out of standards and templates.
- Potentially participate in training business community (key users).
- Ensure transfer of knowledge/expertise from external consultants.

**You will be successful in this role if you have**:

- University degree in Computer Science or similar
- Fluent English
- 4 years working experience on the following new technology trends:

- Cloud SAAS solutions
- e-commerce: Wordpress, Adobe, Magento, Google Analytics
- Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- Microsoft O365 Platform (SharePoint, Office, Teams, etc.)
- Microsoft SQL Server & Microsoft Azure (Data Factory)
- New generation Business Intelligence solutions (MS Power BI)
- Experience in Business Analysis & Business requirements analysis
- Supplier management
- Proven experience on Microsoft office tools
- Experience on CRM solutions would be a plus
- Ability to quickly learn new tools and technologies
- Strong interpersonal & communication skills, ability to connect easily and efficiently with the members of the international virtual IT teams and Markets
- Analytical & Detail oriented
- Ability to work autonomously

**Recruitment process**:
Thank you very much for your interest in the role. You are welcome to apply.


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