Operations Manager

hace 2 semanas


Barcelona, España Talent Search People A tiempo completo

**Organization**:
We are looking for an Operations Manager for a multinational outsourcing company based in Barcelona. As an Operations Manager you will manage all operational and support teams of 250 employees in order to develop revenues and profitability of the location.

**Function**:

- As an Operations Manager you will be reporting to the Deputy CEO being aware of each account strategy, billing models and client expectations. Your main responsabilities will be:
- You will manage Account managers, supervise and support teams to deliver the best operational performance.
- You will set weekly, monthly and yearly objectives and closely follo-up on achievments.
- You will coordinate and report to central teams at the headquarter.
- You will coordinate the budgetary, human and technological means to implement effective commercial orientations and guarantee customer satisfaction.
- You will guarantee the achivement of the Gross Margin result of all client accounts.
- You will be responsible of the circulation of client reports, structure communications to client and organize and attend to main client meetings.
- You will manage the team and manage disputes to ensure a good social climate.

**Requirements**:

- We are looking for someone with the following experience:
- You have a high level of French, Spanish and English.
- You have at least 5 years experience as an Operations Manager or Production Manager in outsourcing company or Call Center enviroment.
- You have previous proven experience in P&L management and worked in a BPO company before.
- You have a strategic thinking, good commercial skills and a perfect quality process.
- You are autonomous with a good lidership skills.

**What we offer?**:

- Permanent contract in a multinational company.
- Competitive salary.
- Monthy attractive bonus.

**Do you need +info?**:
Berta Bartolomé Mahiques- +34 936 06 57 00 (ext. 106)


  • operations manager

    Encontrado en: beBee jobs ES - hace 3 semanas


    Barcelona, Barcelona, España Robert Walters A tiempo completo

    Feliz viernes red Estamos buscando un Operations Manager ubicado en Barcelona para un reconocido transitario con más de 94 emplazamientos.Feliz viernes red Estamos buscando un Operations Manager ubicado en Barcelona para un reconocido transitario con más de 94 emplazamientos.Coordinar, gestionar el equipo de operativos marítimos y aéreos a su cargo.Crear...


  • Barcelona, España SITA A tiempo completo

    Manager Service Operations-37103 **Profession** Service Operations **Work Location** Europe-Spain-Barcelona **Schedule** Full-time Description As** Manager Service Operations**, you will provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. You will assure SITA's...

  • Operations Manager

    hace 2 semanas


    Barcelona, España Fenarc A tiempo completo

    Nuestro partner, _VESTA LOGISTIC_, es una empresa de logística internacional, que durante muchos años ha brindado el más alto nível de servicio a los principales fabricantes y empresas comerciales, globales y locales. Ocupan posiciones de liderazgo en los mercados de Europa del Este y la CEI, y actualmente estan en la búsqueda de un **_Operation...

  • Operations Manager

    hace 6 días


    Barcelona, España Phenix anti gaspi A tiempo completo

    **Company** Phenix is a leading tech-enabled services company dedicated to combating waste. Through innovative solutions and a commitment to sustainability, we help clients reduce and monetize surplus food responsibly. With a decade of experience, the company has been at the forefront of reducing food waste, including facilitating donations to charities....

  • Operations Manager

    hace 5 días


    Barcelona, España Innovative Video S.L. A tiempo completo

    We are looking for Operations Manager, for a new consumer facing internacional Startup, in order to help us manage the Company operations worldwide and in Spain covering various topics such as HR, Legal, Financial and Offices. If you are ambitious, dedicated, with huge capacity to learn, very organized and with at least 2 years of experience working in an...

  • Operations Manager

    hace 6 días


    Barcelona, España Dragons Group A tiempo completo

    **Description**: Location: Barcelona Starting date: September **What about us?** Dragons Group is a specialised digital advertising agency, whose mission is to support our clients advertising needs by providing integrated solutions across all things content. Dragons Group turns ideas into action and attacks problems with transformative solutions to...


  • Barcelona, España Expereo A tiempo completo

    **Sales Operations Specialist**: **Barcelona** **WHO WE ARE**: Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet...

  • HR Operations Manager

    hace 3 días


    Barcelona, España Hays A tiempo completo

    **Tu nueva empresa** Compañía farmacéutica con presencial internacional y HQ ubicado en Barcelona capital. **Tu nuevo puesto** Buscamos un/a HR Operations Manager, que tendrá como misión coordinar y asegurar el correcto funcionamiento a los equipos de Administración de Personal y Payroll (5 personas), buscando maximizar la eficiencia en los procesos a...

  • Operations Manager

    hace 4 días


    Barcelona, España Blu Selection A tiempo completo

    Do you have valuable experience in operations management that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! **Your responsibilities and impact working as Senior Operations Manager will be**: -...


  • Barcelona, España ABB A tiempo completo

    **Service operations manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Operations Manager Spain

    hace 58 minutos


    Barcelona, España OVRSEA A tiempo completo

    The Ops Team is at the heart of the OVRSEA customer experience: reactivity, excellence, pedagogy and customer awareness are the leitmotiv! - The Ops Team is the main contact for our customers and acts as a link between all our service providers, who have been selected on the basis of quality of service, responsiveness and reliability. - In France, the Ops...

  • Operations Manager

    hace 3 días


    Barcelona, España Blu Selection A tiempo completo

    Do you have valuable experience in operations management that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! Tasks Your responsibilities and impact working as Operations Manager will be: - You will be...


  • Barcelona, España Novartis A tiempo completo

    391631BR **Compliance and Operations Manager - Epidemiology**: Spain **About the role** **Location**: Barcelona or Madrid (Hybrid) The Compliance & Operations Manager enables quality and operational oversight of regulatory commitments and compliance with relevant research policies including managing the scientific, operational and technical quality review...

  • Operations Manager

    hace 1 semana


    Barcelona, España Blu Selection A tiempo completo

    Do you have valuable experience in operations management that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right matches for you! Tasks Your responsibilities and impact working as Operations Manager will be: - You will be...

  • Operations Manager

    hace 3 días


    Barcelona, España Blu Selection A tiempo completo

    Do you have valuable experience in operations management that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! **Your responsibilities and impact working as Operations Manager will be**: - You will be...


  • Barcelona, España Welocalize, Inc. A tiempo completo

    As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000...

  • Marketing Operations Manager

    Encontrado en: Talent ES C2 - hace 2 semanas


    Barcelona, España Welocalize A tiempo completo

    As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000...

  • Operations Manager

    hace 21 horas


    Barcelona, España Akiles A tiempo completo

    What you will be doing and Essential Job Functions: The Head of Operations is directly responsible for driving and managing after sales processes including installations and customer support, as well as ensuring smooth and efficient cooperation within the company and external stakeholders. This position will be located at the Akiles office in Barcelona. It...

  • IT Operations Manager

    hace 5 días


    Barcelona, España Pay Retailers A tiempo completo

    PayRetailers es una pasarela de pagos diseñada para manejar pagos masivos en línea en el mercado latinoamericano. Combinamos la experiência de los mercados locales con la tecnología de pago que permite a los comerciantes globales expandir con éxito su negocio en mercados emergentes de alto crecimiento, eliminando las complejidades operativas de la...

  • Operations Manager

    hace 5 días


    Barcelona, España Glovo A tiempo completo

    **About Glovo**: We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to...