Team Leader Call Center English Speaker + Spanish

hace 2 semanas


Barcelona, España Comdata Group A tiempo completo

We are looking for a Team Leader English native speaking fluently spanish for one of our international account.

Permanent contract of 39h, located in Barcelona

Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4)

Starting date: ASAP

**Requirements**:

- English speaker (Mother tongue) + Spanish fluent
- A relevant experience as a supervisor/manager/team leader
- Demonstrated ability to supervise, motivate and coach staff
- Excellent verbal communication and interpersonal skills
- Strong organizational skills and attention to details

Your duties and responsabilities:

- Supervising staff
- Management, planification and daily coordination of the team
- Reportings to managers: KPI´s, SLA´s
- Coaching and developing team members
- Efficient daily operations and process
- Able to follow strict timelines

What you can expect from us:

- Training within the company
- Long term contract
- To be autonomous while working within a close-knit team
- Evolutive position
- A modern, pleasant and well-located working environment

Tipo de puesto: Jornada completa, Contrato indefinido

Salario: 21.000,00€-23.000,00€ al año

Beneficios:

- Flexibilidad horaria
- Teletrabajo opcional

Horario:

- Flexibilidad horaria

Tipos de compensaciones complementarias:

- Bonus por objetivos

Experiência:

- Team Leader: 1 año (Obligatorio)
- call center: 1 año (Obligatorio)

Ubicación del trabajo: Empleo presencial



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