Customer Support Technician
hace 7 meses
**Quienes somos**
En indigitall hemos desarrollado una plataforma de automatización de comunicaciones, que usan muchas compañías de prestigio. Actualmente somos más de 50 personas trabajando en aumentar nuestro portfolio de productos y la captación de clientes. Estamos en fase de expansión y crecimiento. Nuestro objetivo es ser el líder en Europa y LATAM con nuestra solución de Marketing Automation.
Buscamos un **Técnico de soporte** enfocado en el acompañamiento de clientes, resolución de dudas y seguimiento de incidencias. Que tenga ganas de crecer profesionalmente y aportar valor a nuestra compañía.
**Tareas**
- Formarás parte del equipo técnico responsable del punto de contacto con nuestros clientes, encargándote de conectar al equipo de ventas con las diferentes áreas de tecnología de la empresa.
- Una de tus responsabilidades será acompañar a los nuevos clientes durante el proceso de integración y ayudarles a sacar todo el partido a nuestra tecnología.
- También tendrás que analizar, corregir e informar sobre las diferentes incidencias detectadas en entorno de producción.
**Qué ofrecemos**
- Producto propio
- Trabajo 3 días en remoto a la semana (100% si vives fuera de Madrid)
- Formación continua sobre múltiples tecnologías y clases de inglés
- Facilidades para asistir a eventos tecnológicos
Por este motivo, buscamos que tengas principalmente estas **habilidades técnicas**:
- Experiência como Técnico de Soporte nível 2
- Análisis y resolución de incidencias técnicas en producción
- Operaciones en las bases de datos (SQL)
- Familiarizado con el uso de Linux (terminal)
- Saber interpretar logs de servidor, aplicación y web
Y **valoramos positivamente** las siguientes:
- Haber estado en contacto con el usuario
- Entender código desarrollado por otras personas
- Definición de mejoras en la plataforma
- Eres buen colaborador.
- Sabes equilibrar entre perfección y productividad. A veces necesitamos tener cosas 100% robustas, y otras veces tenemos que sacarlas rápido a producción para testear su acogida y comportamiento.
- Tienes claras las métricas importantes de tu campo, las monitorizas en producción y detectas problemas fácilmente.
-
Network Support Technician
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking for a Field Technician / Microcomputer Support Technician, to be part of our on-site Technical Support teams in Palma de Mallorca. **Requirements**: - Intermediate Degree or Higher Degree related to Computing and/or Networks (SMR or ASIR). - Minimum previous experience of 1-2 years...
-
Web Support Technician
hace 6 meses
En remoto, España InnoCraft A tiempo completoJob description The Web Support Technician contributes to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering...
-
Microcomputer Support Technician
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking to incorporate Field Technician / Microcomputer Support Technician profiles, to be part of our on-site Technical Support teams in Barcelona. **Requirements**: - Medium or Higher Degree Qualification in Computing and/or Networks. - Driver's license (Type B). - Minimum 1 year of previous...
-
Computer Support Technician
hace 7 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario Join Plexus Tech. We need to hire a Computer Support Technician with 1 year of minimum experience to work in Valladolid. With our hybrid model, Flexology you can work from wherever your talent best flows: from any of the 24 work centers we have in Spain, from your home, or combining both modalities. The Plexus...
-
IT Support Technician
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking to incorporate a Computer Support Technician profile for our CAU with two years of experience and a high level of English. You will belong to the team that performs weekend and night shifts. **Requirements**: - Knowledge of Office 365. - Networks: vlans, configurable switches, APs. -...
-
Computer Support Technician Cau
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking to incorporate a Computer Support Technician to be part of our 24*7 Technical Support teams in Santiago de Compostela. **Requirements**: - Knowledge of Office 365, networks: vlans, configurable switches, APs - Be able to work, mainly, on weekends. - Medium - high level of English With...
-
Technician/support/face-to-face
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking for a Computer Support Technician in Madrid, to work in person from Monday to Friday. **Requirements**: - Team leadership experience - Experience in preventive maintenance - Experience in maintenance and repairs - Experience in incident resolution With our hybrid model, Flexology, you...
-
Field Service Technician
hace 6 meses
En remoto, España Plug Power Inc A tiempo completoField Service Technician (gn) Location: Masquefa, Barcelona - Spain The Field Service Technician will support Plug Powers fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. You should have the ability to think in solutions!!! You will be responsible for the installation...
-
Customer Support Assistant
hace 6 meses
En remoto, España Remotivate LLC A tiempo completoHello, Customer Support Assistants! My name is Noor and I am the COO at Impact School - We work with entrepreneurs to scale their businesses and make a positive impact on the clients they serve. Our goal when we work with any of our clients is to help them build the biggest, most profitable business that they possibly can - and by extension help them have a...
-
Area Service Technician
hace 7 meses
En remoto, España TLD A tiempo completoTLD is the largest global manufacturer of Ground Support Equipment in the aviation and aerospace industries. We deliver technology-focused solutions with a broad range of products, which are designed, engineered, and built, at one of our nine worldwide facilities. TLD is an integral part of ALVEST, a global collection of businesses with strong leadership and...
-
Customer Support Manager
hace 6 meses
En remoto, España MailerLite A tiempo completoWe are looking for a smart, empathetic **Customer Support Manager** to join our growing team and help us continue delivering exceptional customer experience to the users of our apps. They should be a fast-learning individual who thrives in a dynamic work environment, enjoy assisting others, are detail-oriented, and maintain a problem-solving attitude. **Why...
-
Customer Success Manager
hace 6 meses
En remoto, España Eturnity AG A tiempo completo¡Bienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...
-
IT Field Technician
hace 7 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking to expand the IT support department, and we are looking for network support profiles. This is a position that includes travel (covered by the company) between clients. **Requirements**: - Previous experience as a Field Technician. - Experience in microcomputer support and networks. -...
-
Customer Support Manager
hace 6 meses
En remoto, España Swapcard A tiempo completoAt Swapcard, we build communities by empowering meaningful connections and know it all begins with a strong community of our own. We believe that diverse collaboration brings us closer to embracing change and propels us to form the ideas of tomorrow in an ever-evolving world. Powered by artificial intelligence, Swapcard is the only end-to-end community...
-
Network Technician N2
hace 6 meses
En remoto, España Plexus A tiempo completo**Detalles**: Experiência Sector Salario At Plexus we are looking for a N2 / N3 Network Technician to be part of our Networking Infrastructure teams. **Requirements**: - Previous experience of 1-2 years in network installations and/or support. - Availability for possible on-site interventions at the client (Madrid or Palma de Mallorca, depending on the...
-
Customer Support Operations Assistant
hace 7 meses
En remoto, España Remotivate LLC A tiempo completoHello, Operations and Client Success Assistants! My name is Noor and I am the COO at Impact School - we work with entrepreneurs to scale their businesses and make a positive impact on the clients they serve. Our goal when we work with any of our clients is to help them build the biggest, most profitable business that they possibly can - and by extension...
-
Customer Support Engineer
hace 6 meses
En remoto, España Qatium A tiempo completo**Salary: 35K - 45K EUR** **Remote 100%** **30H / Week** **What is Qatium?**: Qatium is an easy-to-use water management platform for utilities of all sizes. We have roots in Valencia and a presence around the world. Our SaaS solution gives operations & planning teams full visibility to run their water networks effortlessly in an open, digital...
-
Customer Support Engineer
hace 6 meses
En remoto, España Rojo Consultancy A tiempo completo**We are looking for you** Prevention is better than cure and this is the driving force behind this profile. And when errors do happen, we got things under control because that is who we are. Are you our safe guardian, doing all this with a smile on your face as we keep our clients seamlessly integrated? If this sounds like you, we would love to meet...
-
Customer Support Team Member with German
hace 7 meses
En remoto, España TaxDome A tiempo completo**Customer support team member with German** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We’re looking for an outgoing sales representative to communicate with new customers to generate new...
-
English-speaking Customer Support Representative
hace 6 meses
En remoto, España Transcom Spain A tiempo completo**What's in it for you!** - Salary under the customer service representative category (Contact Center Agreement). - Contract: Fixed-term discontinuous. - Opportunity to choose work type: office or hybrid. - 39-hour weekly shifts from Monday to Friday with rotating shifts. - Endless growth opportunities: 90% of our managers and leaders started their careers...