Leadership Development Intern

hace 3 semanas

Barcelona, España Bosch Group A tiempo completo

Company Description

We are a Bosch company but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world. Put simply: We take over some operations from other companies and run these for them, allowing them to focus on their core business.

We do so using future oriented technologies such as RPA, cognitive robotics or artificial intelligence. We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units.

We complement any product with a solid service delivered 24/7 across all channels or design new service models, optimally fitted to the needs of end-customers. We ensure that each interaction with end-users is as smooth and efficient as possible, so that products or brands leave a lasting positive impression.

The list of our services is truly endless. To name just a few: We save lives with our back-to-back management of eCall in cars, monitor international cargo, get people out of broken-down elevators, manage social media interactions, run the IT hotline for Bosch or simply are the voice of customer service or technical support.

As part of the Bosch group, we operate in one of its four main business areas - the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.

We were responsible for contacts with clients and third parties (e.g. technicians). We specialized in the service around the security product, which laid the ground for becoming a Bosch unit in its own right, specializing in service and Customer Experience.

**Job Description**:
We are seeking a dynamic and motivated intern to join our Leadership Development Department. As an intern in this role, you will have the unique opportunity to contribute to the design and implementation of leadership development learning initiatives for our global team.

This position offers valuable hands-on experience in designing, coordinating, and enhancing programs that empower our employees to become effective leaders.

**Key Responsibilities**:

- Collaborate with the Leadership Development team to assist in the creation of engaging and impactful leadership training and development initiatives.
- Contribute to the design and development of learning materials, including presentations, e-learning modules, workshop materials, and other relevant resources.
- Assist in researching and staying up-to-date with the latest trends and best practices in leadership development and adult learning methodologies.
- Support the coordination and logistics of leadership training events, workshops, and seminars for employees across different geographic locations.
- Participate in data collection and analysis efforts to evaluate the effectiveness of leadership development initiatives and recommend improvements.
- Contribute to the creation of digital resources and multimedia content to enhance the accessibility and engagement of leadership development materials.

**Qualifications**:

- Currently pursuing a degree in Human Resources, Organizational Development, Adult Learning, Psychology, Business, or a related field.
- Strong passion for leadership development, adult learning, talent management, or related areas.
- Excellent written and verbal communication skills, with a high level of fluency in English due to the global nature of the role. Spanish desirable but not mandatory.
- Demonstrated ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
- Detail-oriented with strong organizational and project management skills.
- Strong research skills to gather and synthesize information from various sources.
- Cultural sensitivity and ability to adapt content for a diverse, global audience.
- Proactive attitude, with the ability to build relationships and communicate effectively with stakeholders at all levels.

**Benefits**:

- Gain hands-on experience in the field of leadership development within a global context.
- Collaborate with professionals in the field and contribute to meaningful projects that impact the growth of our organization.
- Responsibilities as of Day 1 - you will feel the ownership of your project from the beginning, and you will be given specific vacancies to fill and responsibilities
- Be a part of our international network and profit from the diverse opportunities of a global employer.
- Internship allowance of 800€ gross per month.
- Our working environment is fun, rewarding and offers room for creativity. International colleagues.
- Work from Home but without losing the touch with

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