Patient Sales Executive
hace 1 mes
and **Duties will include (Amount of Time%)**
- Selling to inbound calls from Better2Know patients in different languages and providing a five-star customer experience (75%)
- Proposing ways to increase conversion rates and the number of phone calls to management (15%)
- Supporting other team members with patient services (5%)
- Training and Development, other ad hoc duties which may be required (5%)
**The successful person will have**:
- A proven track record of exceptional telesales
- Excellent command of written and spoken English and at least one of: Spanish, Portuguese, Hungarian, Polish, Arabic, Georgian
- Excellent telephone manner
- Exceptional customer service skills
- A good understanding of the challenges of selling our services and appropriate manner
- Excellent IT skills e.g. word, excel, internet
- Strong organisational skills
- Ability to get stuff done
- Enthusiasm about new challenges
- High Attention to detail
- An appreciation that in healthcare there is never any room for errors
- Good knowledge of Spain, Poland and UK geography
**The successful person may have**:
- Experience of telesales within a healthcare environment
- Experience of analysing data, conversion rates, phone patterns
- A third European language from Spanish, Portuguese, Polish, Hungarian, Georgian, German, Italian
All of Better2Know’s STI testing services are supported by world-class medical professionals. Our service is always confidential, and anonymous, and provides fast results from leading accredited pathology laboratories.
**No agents please.**
**Job Types**: Full-time, Permanent
Pay: 18,000.00€ - 21,000.00€ per year
Ability to commute/relocate:
- Málaga, Málaga: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Sales: 2 years (preferred)
**Language**:
- English (preferred)
- One of the required second required languages (preferred)
Work Location: In person
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