Customer Service Temporal

hace 5 meses


La Moraleja, España LHH A tiempo completo

En LHH estoy trabajando con una empresa multinacional especializada en la fabricación y venta de maquinaria de jardinería que quiere incorporar de forma TEMPORAL (6-9 meses) un/a Customer Care Specialist, cuya misión será apoyar las actividades del proceso de ventas siendo el responsable de la gestión de pedidos y seguimiento de las solicitudes de los clientes.

Las funciones que desempeñará serán:
En el área de atención al cliente:

- Atender la emisión y gestión de pedidos de acuerdo con los procedimientos específicos en SAP.
- Gestionar la documentación del pedido y el envío/comunicación del cliente. Apoyo al departamento administrativo para la gestión de pedidos en relación con pagos y problemas específicos del cliente.

En el área comercial:

- Apoyar e implementar el plan de visitas a clientes.
- Apoyar al equipo comercial en la gestión de los clientes y en las presentaciones a éstos.

En el área de marketing:

- Colaborar con el departamento de marketing para implementar las acciones oportunas.

Para poder desarrollar este rol, necesitamos que:

- Que poseas formación universitaria
- Experiência en una posición similar en el sector industrial de al menos 3 años
- Imprescindible conocimiento avanzado paquete Office y SAP
- Nível inglés C1

Si quieres incorporarte en un proyecto ambicioso y retador, esta es tu oportunidad Apúntate

**Requisitos**

**¿Qué ofrecemos?**
.


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