Team Lead Customer Service Es

Tasks - Your responsibilities and impact as a Customer Service Team Lead will be: Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

If you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you.    Your responsibilities and impact as a Customer Service Team Lead will be: Leading and motivating a team of customer service representatives to achieve performance...

If you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you.    Your responsibilities and impact as a Customer Service Team Lead will be: Leading and motivating a team of customer service representatives to achieve performance targets and...

**Your responsibilities and impact as a Customer Service Team Lead will be**: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks - Your responsibilities and impact as a Customer Service Team Lead will be: Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

You will be responsible for the management and improvement of the Service Desk team. - Collaborate with Management and take strong ownership on tasks & projects. - Identify gaps and propose continuous improvement. - Automatise and optimise manual tasks. - Managechases & escalations and keep the Management & key stakeholders informed. - Ability to handle...

Tasks Your responsibilities and impact as a Customer Service Team Lead will be: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

Tasks Your responsibilities and impact as a Customer Service Team Lead will be: - Leading a team of Customer Service representatives and acting as a link between agents and the operations management - Overseeing the overall team performance (meeting quality standards, SLAs, and KPIs) - Providing reports on workload trends, backlogs, and propose staffing...

We are seeking an experienced Collections Team Lead to join our Barcelona office. As the Collections Team Lead, you will manage a team of collection specialists to ensure timely and efficient recovery of outstanding debts.This is a hybrid role (2-3 days in the office), reporting directly to the Head of OTC and the office is based in Barcelona (Poblenou)What...

**Head of Customer Service** At North Search, a pioneering global talent consultancy, we partner with evolving industries to foster a robust and innovative talent landscape. Our client, a leading company in the industrial sector, is entering a period of significant growth and transformation. In line with their ambitious goals, we are seeking an innovative,...

At North Search, a pioneering global talent consultancy, we partner with evolving industries to foster a robust and innovative talent landscape. Our client, a leading company in the agro-chemical sector,is entering a period of significant growth and transformation. In line with their ambitious goals, we are seeking an innovative, detail-oriented, and...

Do you enjoy helping people and have experience in delivering excellent customer support?_ - Are you customer-focused, have a technical understanding, and a personality that can make people smile through our support channels?_ - Are you motivated by working in a scale-up company moving with the speed of light?_ - If you are nodding yes to the above, this...

Are you ready for something new and challenging? Are you passionate about coaching and developing your team to accomplish success together and exceed customers’ expectations? Do you like to work in an international and innovative environment? if so, let’s get in touch! Our client is an international pharmaceutical company and a leader in the Spanish...

We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

We are seeking an experienced Collections Team Lead to join our Barcelona office. As the Collections Team Lead, you will manage a team of collection specialists to ensure timely and efficient recovery of outstanding debts.This is a hybrid role (2-3 days in the office), reporting directly to the Head of OTC and the office is based in Barcelona (Poblenou)What...

**Overview**: **Wouldn’t it be great to combine customer service, people management skills and an international dimension to contribute to a more sustainable aviation?** At SITA, we are meeting the new needs of travel...today! Evolving in a unique high performing culture, combining telecommunication and Air Transport, where people do great things...

Overview: **Wouldn’t it be great to combine customer service, people management skills and an international dimension to contribute to a more sustainable aviation?** At SITA, we are meeting the new needs of travel...today! Evolving in a unique high performing culture, combining telecommunication and Air Transport, where people do great things together....

**Descripción**: We are looking for a Logistics Customer service to be a part of a team reporting to the Supply Chain Manager. Receive and analyze the Customersdemand in terms of orders and logistics issues. Create and maintain a good level of communication with customers and internal with other departments. Daily tasks: Creation of orders from customers...

**Trabajar en Freudenberg**: "We will wow your world!". Este es nuestro compromiso. Como grupo tecnológico global, no solamente hacemos que el mundo sea más limpio, sano y cómodo, sino que además ofrecemos a nuestros 51.000 empleados un entorno interconectado y diverso en el que todos pueden prosperar individualmente. Sorpréndase y viva sus propios...