Customer Service

hace 2 semanas


Barcelona, España E-MARKET UNION COP. A tiempo completo

The AHS Specialist position relies on judgment to plan and accomplish goals cooperating with different stakeholders. Individual problem-solving and analytical skills are used to authenticate customers and accounts, and dive deep on interactions between Sellers and Customers. The successful Specialist will have a high degree of soft-skills and the ability to empathize with others. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
- Experiència 1 anys. Strong investigation skills to find root cause of metric issues and the ability to navigate Sellers in providing viable solutions. - Awareness of how your direct actions impact the buyer experience and Amazon’s potential for bad debt. - Flexibility to work various shifts, including working one weekend day or alternative start-end times - Experience with Microsoft Office, including Outlook, Word, and Excel - Ability to compose a grammatically correct, concise and accurate written and verbal response. - Business proficient fluency in both written and verbal English, Spanish languages. - High school diploma or equivalent. - Experience with customer service. - Strong soft skills. - Flexibility to work during bank holidays and peak period.
- TÍTOL PROPI UNIVERSITARI
- títol propi universitari - administració i direcció d'empreses-ciències empresarials
- anglès (parlat b2 - avançat, escrit b2 - avançat)
- Contracte laboral indefinit
- Jornada completa
- Altres beneficis: Seguro de salud y plan de pensiones. Salario anual de 25000 a 28000 eu.


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