Customer Success Management

hace 3 semanas


Barcelona, España Shoptexto A tiempo completo

Shoptexto es una empresa (Start-up) que opera en el sector de la traducción & e-commerce en pleno crecimiento (↑200% en 2021). Equipo jóven, dinámico y enérgico. ¿Encajas?

Acompañarás a nuestros clientes (sector moda, deporte, calzado, etc.) en su día a día para que alcancen sus objetivos de internacionalización con proyectos de traducción.

Tareas
- Crea una estrategia de comunicación para cada cliente
- Comunica con directores de marketing & eCommerce y desarrolla confianza con clientes
- Presupuesta y define los plazos de proyectos de traducción
- Gestiona proyectos de traducción y contenido
- Realiza ventas cruzadas ofreciendo soluciones útiles a clientes

**Requisitos**:

- Hispanohablante (español) + inglés básico + otros idiomas valorable
- Proactividad y resolución
- Orientación a objetivos

Beneficios
- Puesto en prácticas (mínimo 6 meses)
- Jornada completa
- Salario FIJO de 480€ (mensual) + Salario VARIABLE (hasta 300€ según objetivos)
- Formación y aprendizaje continuo
- Ambiente joven, estructura horizontal y cultura innovadora
- Laptop y teléfono
- Team building (actividades) y mesa de ping pong en oficina



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