![Rategain](https://media.trabajo.org/img/noimg.jpg)
Associate Director
hace 2 meses
Associate Director / Director - Customer Success - revAI _ Barcelona We are looking for an experienced Customer Success professional, knowing Spanish language, to drive success for our customers in Europe and Latin America and drive massive value from our service. This role includes responsibilities in Customer Success (on-boarding, support, services, adoption), Account Management (advocacy, retention, strategic consulting) and outcomes (renewals, up-sell).
Job responsibility / How your day will look like • Demonstrate core revenue management philosophies
• Be the interface between Engineering/Data Science & the client during system integration phase
• Drive increase in renewal rates and reduce churn
• Expand our revenue in accounts through cross-sell and up-sell
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Drive new business growth through greater advocacy and referenceabilities.
• Charting the course of customer interactions and touchpoints to enhance understanding and engagement. Map customer journey
• Standardize Interventions for Each Point in Journey: Implementing consistent and effective actions tailored to each stage of the customer journey to ensure satisfaction and progress.
• Identify Opportunities for Continuous Improvement: Proactively seeking out areas for enhancement across all stages of the customer lifecycle to drive ongoing success and satisfaction.
• Empower customers with knowledge and skills for success.
• Provide unparalleled assistance and problem-solving.
• Nurture ongoing partnerships and loyalty.
• Recommend opportunities for expanding benefits and value.
• Cultivate a community of enthusiastic supporters and ambassadors
#J-18808-Ljbffr
-
Associate Director, Global Program Manager
hace 3 semanas
Barcelona, España Astrazeneca Gmbh A tiempo completo.This is what you will do:The Associate Director, Global Program Manager (GPM) is responsible for co-leading the strategic and operational planning and decision-making processes with an Alexion Global Program Team (GPT). Working in partnership with the Global Program Team Leader (GPTL), the GPM provides strategic vision and guidance to the team by developing...
-
Associate Director, Global Program Manager
hace 5 días
Barcelona, Barcelona, España Astrazeneca Gmbh A tiempo completoThis is what you will do:The Associate Director, Global Program Manager (GPM) is responsible for co-leading the strategic and operational planning and decision-making processes with an Alexion Global Program Team (GPT). Working in partnership with the Global Program Team Leader (GPTL), the GPM provides strategic vision and guidance to the team by developing...
-
Associate Director, Business Transformation
hace 5 días
Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completoAssociate Director, Business Transformation & Engagement Job ID REQ SpainSummary To provide communications support, either globally for a business or communications area or for a geography.About the Role The Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and multi-year...
-
Associate Director, Business Transformation
hace 5 días
Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completoAssociate Director, Business Transformation & Engagement Job ID REQ Spain Summary To provide communications support, either globally for a business or communications area or for a geography. About the RoleThe Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and multi-year...
-
Associate Director, Business Transformation
hace 7 días
Barcelona, España Novartis Farmacéutica A tiempo completo.Associate Director, Business Transformation & EngagementJob ID REQ-10011545SpainSummaryTo provide communications support, either globally for a business or communications area or for a geography.About the RoleThe Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and multi-year...
-
Associate Director, Business Transformation
hace 6 días
Barcelona, España Novartis Farmacéutica A tiempo completo.Associate Director, Business Transformation & Engagement Job ID REQ-10011545 Spain Summary To provide communications support, either globally for a business or communications area or for a geography. About the RoleThe Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and...
-
Associate Director, Business Transformation
hace 1 semana
Barcelona, España Novartis Farmacéutica A tiempo completo.Associate Director, Business Transformation & Engagement Job ID REQ-10011545SpainSummary To provide communications support, either globally for a business or communications area or for a geography.About the Role The Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and...
-
Director/A Associat/Ada
hace 5 días
Barcelona, Barcelona, España Oficina De Treball Del Soc A tiempo completoDIRECTOR/A ASSOCIAT/ADA per a un Centre d'Estudis Superiors. És imprescindible: certificat de DISCAPACITAT MÍNIM DEL 33%, Llicenciatura/ Grau en ADE, Econòmiques o similar, castellà, català i anglès i paquet OFFICE. S'ofereix contracte indefinit, jornada completa, horari de 9 a 18 i sou brut any 30000€. S'ha de constar inscrit/a com a demandant...
-
Associate Director
hace 5 días
Barcelona, Barcelona, España AstraZeneca A tiempo completoJob Title: Associate Director Study Data Manager"Career Level - EIntroduction to roleAre you ready to take on a leadership role in Clinical Data Management (CDM)? We are seeking an Associate Director Project Data Manager to oversee the delivery of high-quality data for one or more assigned projects. This role requires an expert in CDM projects and...
-
Associate Director, Global Health Economics
hace 2 meses
Barcelona, España AstraZeneca A tiempo completoAssociate Director, Global Health Economics & Outcomes Research Analytics LOCATION: BarcelonaREPORT TO: Global HEOR Head of Analytics This is what you will do: The Associate Director, Global Health Economics and Outcomes Research (GHEOR) Analytics supports and informs the strategic development and execution of health economics and outcomes research...
-
Associate Director
hace 5 días
Barcelona, Barcelona, España Astrazeneca Gmbh A tiempo completoJob Title: Associate Director - Alliance Management Location - Barcelona Competitive salary and benefits package Introduction to Role: Are you ready to embrace new and varied opportunities to develop and learn?Join us at AstraZeneca in the role of Associate Director - Alliance Management. The Alliance Management group, part of our Biopharmaceutical Clinical...
-
Associate Director, Biostatistics
hace 2 meses
Barcelona, España AstraZeneca A tiempo completo**Associate Director, Biostatistics Location**: Barcelona, Spain; This is what you will do: The Associate Director, Biostatistics oversees all biostatistics activities for one or more clinical programs to ensure timely and accurate delivery of statistical designs, analyses, and reports and regulatory submissions. Independently provides strategic statistical...
-
Associate Director, Global Health Economics
hace 5 días
Barcelona, Barcelona, España Jr Spain A tiempo completocol-wideJob Description:Associate Director, Global Health Economics & Outcomes Research AnalyticsLOCATION:BarcelonaREPORT TO: Global HEOR Head of Analytics This is what you will do: The Associate Director, Global Health Economics and Outcomes Research (GHEOR) Analytics supports and informs the strategic development and execution of health economics and...
-
Associate Director, Global Rewards
hace 5 días
Barcelona, Barcelona, España 1011 Amadeus It Group S.A. A tiempo completoAssociate Director, Global RewardsLocation: MadridWork Schedule: Full timePosted: 3 Days AgoJob Requisition ID: R19458Job Title: Associate Director, Global RewardsAs the Global Compensation and Benefits Associate Director, you will play a crucial role in designing, implementing, and overseeing our global compensation and benefits philosophy and processes....
-
GMI Associate Director
hace 5 días
Barcelona, Barcelona, España Almirall Hermal GmbH A tiempo completoGMI Associate Director - Strategic Brands Fecha: 5 jun. 2024 MissionWe have a great opportunity for a GMI Associate Director to join our dynamic GMI team, based in HQ. Reporting into the Senior Director NPP & GMI, this role will be responsible for providing strategic direction for the strategic brands, together with the Global Brand team, and...
-
Associate Director
hace 5 días
Barcelona, Barcelona, España Rategain A tiempo completoAssociate Director / Director - Customer Success - revAI _ BarcelonaWe are looking for an experienced Customer Success professional, knowing Spanish language, to drive success for our customers in Europe and Latin America and drive massive value from our service. This role includes responsibilities in Customer Success (on-boarding, support, services,...
-
Associate Director Srs
hace 4 semanas
Barcelona, España TFS HealthScience A tiempo completoOverview: TFS HealthScience is excited to be expanding our **Site Management** **team and we are looking for an experienced, highly motivated **Associate Director** **who shares our vision of providing clinical research excellence. Our **Strategic Resourcing Solutions** team is a highly experienced international group of professionals led by an industry...
-
Associate Director
hace 5 días
Barcelona, Barcelona, España AstraZeneca GmbH A tiempo completoJob Title: Associate Director - Alliance ManagementLocation - BarcelonaCompetitive salary and benefits packageIntroduction to Role:Are you ready to embrace new and varied opportunities to develop and learn?Join us at AstraZeneca in the role of Associate Director - Alliance Management. The Alliance Management group, part of our Biopharmaceutical Clinical...
-
Associate Director, Business Transformation
hace 5 días
Barcelona, Barcelona, España Novartis A tiempo completoSummaryTo provide communications support, either globally for a business or communications area or for a geography.About the RoleThe Associate Director of Business Transformation & Engagement is responsible for developing, implementing, and leading a best-in-class and multi-year business transformation program and engagement strategy for the PS&PV...
-
Associate Director, Biostatistics
hace 5 días
Barcelona, Barcelona, España AstraZeneca A tiempo completoAssociate Director, Biostatistics Location: Barcelona, Spain; This is what you will do: The Associate Director, Biostatistics oversees all biostatistics activities for one or more clinical programs to ensure timely and accurate delivery of statistical designs, analyses, and reports and regulatory submissions. Independently provides strategic statistical...