Virtual Customer Service Representative

hace 6 meses


Molins de Rei, España DKR A tiempo completo

Converting new customers/users into loyal customers, keeping engagement high, by being able to demonstrate tenacity and the will to get ahead of conflicts.
Ensure customer satisfaction and provide professional customer support
Identify when the issue should be re-assigned to another department
Collaborate with other agents or teams in case of more complex cases
Document each action taken in a CRM system in detail.

**REQUIREMENTS**:
Native or proficient French language with fluency in English (B2 or above)
Previous travel or reservation experience
Possession of excellent writing and verbal communication skills to simplify technical language for non-technical users
Good disposition to work in a customer service environment
Good listening skills and ability to empathize with others
Ability to take ownership of, and progress calls to resolution or to escalate call to resolution.
**OFFER**:Excellent remuneration package based on experience, skills and performance
Dynamic and creative team with a positive and friendly atmosphere
Guidance and tools to reach your full potential

**Department**Customer Support**Locations**Barcelona**Remote status**Hybrid Remote

Pay: From 19,000.00€ per year

Ability to commute/relocate:

- 08750 Molins de Rei, Barcelona: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Work Location: Hybrid remote in 08750 Molins de Rei, Barcelona



  • Pozuelo de Alarcón, Madrid, España Cigna A tiempo completo

    About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.Job SummaryWe are currently seeking a skilled...


  • Jerez de la Frontera, España Allen Lund Company, Llc A tiempo completo

    Our StoryWith $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work...


  • Santiago de Compostela, España Avery Dennison A tiempo completo

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and...


  • Cornellà de Llobregat, España Carburos Metálicos A tiempo completo

    Descripción del puesto de trabajo y cualificación necesaria En  Carburos Metálicos , grupo  Air Products , nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Somos más de 800 profesionales en España y producimos y...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completo

    **About the Role**We're seeking a highly skilled and empathetic Customer Service Representative to join our Apple Support team. As a Technical Support Specialist, you'll play a critical role in delivering world-class customer experiences for our customers.


  • Alcalá de Henares, Madrid, España Undisclosed A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Madrid, Spain. This role is ideal for individuals who possess excellent communication skills and a passion for delivering exceptional customer service.


  • Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Leica Biosystems, a global leader in cancer diagnostics. This is an on-site role based in Barcelona, providing support to customers and sales teams in all forms of media.


  • Santiago de Compostela, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Sales Representative (French-speaking) GS02 Customer Service Sales Representative (French-speaking) GS02, A Coruña Salario: de 400€ por añoA CoruñaPublicada: 27.11.2024. Actual hasta: 22.12.2024Un poco sobre la empresa Concentrix Servicios de empresa a empresa.Descripción de la oferta Experience the power of a...


  • Sant Feliu de Llobregat, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Centrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms. We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines. With our...


  • Santiago de Compostela, España Cataloxy A tiempo completo

    Customer Service Sales Representative (German-speaking) MX02 Location: A CoruñaSalary: 18,400 euros gross/year + up to 1,200 euros gross/year in bonusPublished: 23.11.2024. Valid until: 19.12.2024About Concentrix Concentrix is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses...


  • Las Palmas de Gran Canaria, Las Palmas, España Grupo Crit A tiempo completo

    **About the Role:**We are seeking a skilled Customer Service Representative to join our team at Grupo Crit. As a technical support expert, you will be responsible for providing top-notch service to our customers via telephone, email, and web channels.**Key Responsibilities:**Interact with customers to provide technical support and problem-solving...

  • German Speaker

    hace 2 meses


    Valle de Mena, España Axalta Coat. Sys. Spain A tiempo completo

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...


  • Puerto de la Cruz, España Rajwadi thali & fusion grill A tiempo completo

    Languages requirement: English, Germen, Spanish Speak to customer walking on the street to convince them to eat at our restaurant. So shouldn't be hasitating approaching people. Food service, bar experience to make coffees and cocktails. **Job Types**: Part-time, Contract Pay: 7.00€ per hour Expected hours: 20 per week **Experience**: - Customer...

  • German Speaker

    hace 2 meses


    Valle de Mena, España Axalta Coat. Sys. Spain A tiempo completo

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...


  • Hospitalet de Llobregat, Barcelona, España Gram Precision Sl A tiempo completo

    About Gram Precision Sl: A leading provider of weighing solutions, Gram Precision Sl boasts a long history of excellence. With a focus on enhancing customer service experience, the company continues to grow and evolve.**Job Summary:** We are seeking an experienced Customer Support Representative to join our international back-office team as a representative...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott International A tiempo completo

    Customer Service Team ManagerWe are seeking a skilled and experienced Customer Service Team Manager to join our team at Marriott International. As a customer service team manager, you will be responsible for leading a team of customer service representatives and ensuring that exceptional service is delivered to our guests.Your primary responsibilities will...

  • Customer Service Agent

    hace 7 meses


    El Prat de Llobregat, España Lluch Essence A tiempo completo

    **Location** El Prat de Llobregat**Departament** Customer Service**Reporting** Customer Service Manager**Functions**: - Customer representative in the organization: intermediary service between customers and other departments of the company. - Creation of commercial offers in the system according to customer requirements - Receipt, management and...


  • Hospitalet de Llobregat, España Teleperformance-Es-French A tiempo completo

    Description: On-site | Barcelona, Catalonia, Spain | MM_CS | Full time | French Description Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and...


  • San Fernando de Henares, Madrid, España Viking Sprinkler, S.A. - Viking Iberica A tiempo completo

    At Viking Sprinkler, S.A. - Viking Iberica, we are seeking an experienced technical customer service representative to join our team in Madrid.This role is primarily focused on the French speaking market, and successful candidates will be responsible for providing exceptional customer service as a key driver of growth.We offer a competitive salary package,...


  • Santiago de Compostela, La Coruña, España Cataloxy A tiempo completo

    **About Us:** Cataloxy is a global technology and services leader that powers the brands of the future. We help well-known fashion brands improve their businesses with technology and integrated solutions, in over 70 countries.**Job Summary:** As a Customer Service Sales Representative on our team, you will be responsible for delivering exceptional customer...