Customer Service Representative

hace 7 meses


Cornellà de Llobregat, España Carburos Metálicos A tiempo completo

Descripción del puesto de trabajo y cualificación necesaria

En  Carburos Metálicos , grupo  Air Products , nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales.

Somos más de 800 profesionales en España y producimos y distribuimos gases industriales y medicinales. Los gases son esenciales para la vida: oxígeno para aplicaciones médicas, gases de alta pureza para análisis, CO2 para alimentación, hidrógeno para movilidad, acetileno para soldadura… Aunque no lo veas, nuestros productos forman parte de tu día a día

Actualmente buscamos incorporar un/a  Customer Service Representative  a nuestro equipo en  Cornellá  (Barcelona). ¿Quieres ser tú?

Reimagina que es posible.

Como   Customer Service Representative, te encargarás de:

Impulsar el self-service a través de la web (MyCarburos). Gestión de incidencias de facturas. Gestión de las solicitudes de los clientes: copias de facturas, albaranes, contratos, acuerdos, confirmación de entregas, precios... Proporcionar apoyo al cliente con las consultas del portal, pedidos en la web. Apoyo al departamento de créditos y cobros para reducir la morosidad. Gestión proactiva de las cuentas de los clientes: mantenimiento de precios, números de pedido, contratos y condiciones de pago.
¿Qué estamos buscando? Excelente habilidad comunicativa. Pasión por la excelencia en el servicio y en atención al cliente. Atención al detalle y habilidad en solucionar problemas. Habilidad para trabajar en equipo. Experiencia en el manejo de SAP. Experiencia con Office. Nivel alto de Castellano, se valorará conocimiento de inglés y portugués. Se valorará estudios superiores (diplomatura, licenciatura, o máster).


¿Por qué Carburos Metálicos?

Trabajamos en un entorno en el que  la seguridad es lo primero , la diversidad es esencial, la inclusión es nuestra cultura y cada persona sabe  que pertenece e importa .

En el grupo Air Products, con más de 23.000 empleados a nivel global, somos el mayor productor de hidrógeno del mundo y expertos en ofrecer soluciones integrales seguras, invirtiendo en proyectos reales de energía limpia a gran escala e impulsando el sector para generar un futuro más limpio.

Trabajamos en un ámbito inclusivo dónde se promueve la innovación y la formación para superar los retos a los que nos enfrentamos, con excelentes oportunidades de crecimiento y desarrollo.
Fomentamos la incorporación de personas entusiastas y transformadoras que quieran crecer con una compañía en la que valoramos la aspiración, el compromiso y la agilidad de las personas que forman parte de nuestro equipo. Con estas tres premisas evaluamos el potencial y la capacidad de crecimiento dentro de la organización.

Nos preocupamos por la conciliación entre trabajo y vida privada, por lo que tendrás la posibilidad de trabajar desde casa hasta 3 días a la semana.

Hazlo posible en Carburos Metálicos y  crece con nosotros  mientras nos embarcamos en  construir juntos el mañana , siendo la empresa de gas industrial más segura, diversa y rentable del mundo.


#LI-AD2
#LI-Hybrid

Id. de solicitud asignado automáticamente

49780BR

Tipo de contrato

Tiempo completo

Organización

Global Industrial Gases

Área de Negocio/ División

Industrial Gases EMEA



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