Customer Service Executive
hace 4 días
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your TalentEducation required: University degree preferably in Business Administration or related field.
Experience: Preferably, over 2-3 years of Customer Service experience in the Sporting Goods industry or FMCG.
Required skills:
- Experience in management tools: Excel, SAP, CRM or similar.
- Process Documentation: Ability to document processes in detail.
- Data Analysis: Development and interpretation of reports in different tools (Excel, Power BI preferably).
- Communication: Ability to communicate effectively with internal and external interlocutors.
- Languages: Spanish, English, Catalan (preferably), and Portuguese.
The Customer Service Representative will execute the “Order to Cash Process” in the country according to the Iberia Sales Strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the country in alignment with Sales strategy.
- Issuance and Management of Credit and Debit Notes.
- Telephone customer service + CRM registration and management.
- Management of customer complaints to find the root cause and lead with the different responsible parties for the implementation of corrective actions.
- Management of customer master data (creation, deletion, and modification of sold-to and ship-to) - Argos.
- Documenting area processes (e.g., return process for defective and missing merchandise, approval matrix, reasons, claim lead times from invoice date, claim entry in CRM, etc.).
- Order Entry Support: Serve as a backup for order processing tasks.
- Standardizing communication channels with our internal and external customers.
- Implementation of process improvements for returns, standardizing processes, and reporting.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, and is headquartered in Herzogenaurach, Germany.
Mediterranean atmosphere and all the sports you can imagine: At PUMA Iberia, you'll never run out of things to do.
#J-18808-Ljbffr-
Customer Service Executive
hace 7 días
Cornellà de Llobregat, España PUMA A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 6 días
Cornellà de Llobregat, España PUMA A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 1 semana
Cornellà de Llobregat, España PUMA A tiempo completoCornellà de Llobregat, Spain SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 1 semana
Cornellà de Llobregat, España PUMA Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...
-
Customer Service Executive
hace 2 semanas
Cornellà de Llobregat, Barcelona provincia, España PUMA A tiempo completo**YOUR TALENT**: Education required: University degree preferably Business Administration or related field preferred. **Experience**: Preferably, over 2-3 years Customer Service experience in Sporting Goods industry or FMCG Required skills - Experience in management tools: Excel, SAP, CRM or similar. - Process Documentation: Ability to document processes...
-
Customer Service Representative
hace 3 semanas
Cornellà de Llobregat, Barcelona, España ZimVie US Corp LLC A tiempo completoAt ZimVie US Corp LLC, we are seeking a highly skilled Customer Service Representative to join our team in the UK. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment.About the Role:This position involves providing exceptional support to customers, ensuring their needs are met with efficiency and...
-
Customer Service Representative
hace 1 mes
Cornellà de Llobregat, España Carburos Metálicos A tiempo completoDescripción del puesto de trabajo y cualificación necesaria En Carburos Metálicos, grupo Air Products, nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Actualmente buscamos incorporar un/a Customer Service Representative a...
-
Customer Service Representative
hace 6 meses
Cornellà de Llobregat, España Carburos Metálicos A tiempo completoDescripción del puesto de trabajo y cualificación necesaria En Carburos Metálicos , grupo Air Products , nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Somos más de 800 profesionales en España y producimos y...
-
Customer Service UK
hace 1 mes
Cornellà de Llobregat, España ZimVie US Corp LLC A tiempo completoWe are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...
-
Sales Executive Italy
hace 4 semanas
l'Hospitalet de Llobregat, España TC GROUP SOLUTIONS A tiempo completoTC Group Solutions, a leading technology company in customer flow counting and behavior analysis solutions both inside and outside commercial establishments (Retail Intelligence®), is seeking an Italian Sales Executive to strengthen its team. **Position Description** The Italian Sales Executive will play a key role in developing the Italian market and...
-
Sales Executive Italy
hace 3 semanas
Hospitalet de Llobregat, España Tc Group Solutions A tiempo completoTC Group Solutions, a leading technology company in customer flow counting and behavior analysis solutions both inside and outside commercial establishments (Retail Intelligence), is seeking an Italian Sales Executive to strengthen its team.Position DescriptionThe Italian Sales Executive will play a key role in developing the Italian market and managing...
-
Customer Service Agent
hace 6 meses
El Prat de Llobregat, España Lluch Essence A tiempo completo**Location** El Prat de Llobregat**Departament** Customer Service**Reporting** Customer Service Manager**Functions**: - Customer representative in the organization: intermediary service between customers and other departments of the company. - Creation of commercial offers in the system according to customer requirements - Receipt, management and...
-
Customer Service Uk
hace 3 semanas
Cornellà de Llobregat, Barcelona provincia, España ZimVie US Corp LLC A tiempo completoWe are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...
-
Un/a Administrativo/a de Customer Service para Sant
hace 6 meses
Sant Boi de Llobregat, España Nortempo A tiempo completoDesde Nortempo Granollers estamos en la búsqueda Un/a Administrativo/a para CUSTOMER SERVICE para importante empresa del sector del transporte ubicada en Sant boi. Funciones: - Experiência en transporte. - Control de mensajería. - Contacto con cliente. - Incidencias y registro. **Imprescindible** - Experiência previa en CUSTOMER SERVICE - Experiência...
-
Sales Executive Italy
hace 3 semanas
Hospitalet de Llobregat, España Tc Group Solutions A tiempo completoTC Group Solutions, a leading technology company in customer flow counting and behavior analysis solutions both inside and outside commercial establishments (Retail Intelligence), is seeking an Italian Sales Executive to strengthen its team.Position Description The Italian Sales Executive will play a key role in developing the Italian market and managing...
-
Administrativo/a Customer Service
hace 6 meses
Sant Boi de Llobregat, España Marlex A tiempo completoDesde Marlex, estamos colaborando con Knauf, una importante empresa dedicada a la comercialización de materiales de construcción en la comarca del Baix Llobregat, que requiere incorporar a su plantilla a un/a Administrativo/a Customer Service. **¿Cuál será tu misión en la empresa?** - Tramitar los pedidos, solicitudes y reclamaciones. - Contacto...
-
Sales Executive Italy
hace 3 semanas
Hospitalet de Llobregat, España Tc Group Solutions A tiempo completoTC Group Solutions, a leading technology company in customer flow counting and behavior analysis solutions both inside and outside commercial establishments (Retail Intelligence), is seeking an Italian Sales Executive to strengthen its team.Position Description The Italian Sales Executive will play a key role in developing the Italian market and managing...
-
Un/a Administrativo/a Customer Service Sector
hace 6 meses
Sant Boi de Llobregat, España Nortempo A tiempo completoDesde Nortempo Granollers estamos en la búsqueda de Un/a Administrativo/a customer service del sector transporte/logístico para importante empresa ubicada en Sant boi. Funciones: - Carga y descarga. - Ubicación de material. **Imprescindible** - Experiência previa en sector transporte/logística. - Imprescindible experiência como customer...
-
Un/a Administrativo/a para Customer Service Empresa
hace 6 meses
Sant Boi de Llobregat, España NORTEMPO ETT , S.L. A tiempo completoDesde Nortempo Granollers estamos en la búsqueda Un/a Administrativo/a para CUSTOMER SERVICE para importante empresa del sector del transporte ubicada en Sant boi. Funciones: - Experiência en transporte. - Control de mensajería. - Contacto con cliente. - Incidencias y registro. Se ofrece: - Horario de lunes de 08 a 19h o de 09 a 18h - Salario:...
-
Customer Service Executive
hace 6 meses
Palma de Mallorca, España Sembo Group A tiempo completo**Join Our Vibrant Customer Happiness and Operations Team in Palma de Mallorca!** Ready to embark on a journey that's reshaping the travel industry? At Sembo, we're trailblazing the way people experience travel, and we're seeking dynamic, Swedish-speaking individuals who thrive in fast-paced, customer-focused environments. If you're ready to unleash your...
