Assistant Key Account Manager

hace 2 días

Madrid, España Lotus Bakeries A tiempo completo

Espagne- MadridLotus Bakeries Spain & Portugal has been growing its Retail (being the 3rd brand of total cookies in Spain) and AFH presence a lot in the past years, reflected in a steadily growing household penetration. We are currently looking for a KAM Assistant to support sales team of Spain & Portugal. As the contact person for the assigned key accounts, you will support the key account team in handling regular day-to-day business. You will report to Sales Manager Retail.

La poste en détail
- Support assigned channels, giving support to Retail Spain & Portugal + Away from home KAM.
- Correspondence with commercial, pricing and logistics partners as well with HQ Madrid and HQ Belgium specially.
- Maintenance of customer master data/hierarchies, prices and conditions (SAP).
- Order processing and coordination (SAP) in coordination with the logistics department and key account management.
- Provision of relevant sales/sales reports and special analyses. Support KAM and Sales Manager team with logistic and other admin related workload.
- Support in the preparation of customer appointments and presentations, as well as maintenance, tracking and evaluation of promotional agreements. Excellent management of rebates, spending and accruals within clients.
- Independent maintenance, billing and documentation of condition agreements as well as responsibility for customer-specific invoice control & keeping track of open orders.
- Customer-specific complaint management. Establishing solid network with backoffice with our national and regional clients.
- Teamwork with Customer Service team in order to ensure excellence with pricing, orders and rebates issues.
- Support with other HR team topics: meal vouchers, holidays, fleet management, malls’ entrance etc.
- Ensuring communication and building bridges with all team areas, specially with sales and logistics.

Profil
- Degree or Grado Superior, Admin or commercial training. Experience at least 5 years within admin & commercial roles.
- Knowledge of SAP and MS Office.
- Solid english skills min B2 and C2 Spanish. Valuable Portuguese.
- Valuable experience in the FMCG/Retail sector
- Very good commercial understanding with capacity to think and act as partner for sales teams.
- Enjoyment of organization coupled with commitment and hands-on mentality.
- Very good communication skills and enjoyment of working in a team.
- Team spirit (TOP Values Lotus Bakeries: Team Work, Open Dialogue, Passion)

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