Customer Service Representative With Dutch

hace 2 meses

Alcobendas, España Msx International A tiempo completo

Customer Service Representative in Madrid - Dutch speaker with English

Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?

Would you like to work for a leading car brand and be part of an all-encompassing change?

Ford, our client, aims to be at the forefront of customer experience. In today's world, it is no longer enough to simply sell vehicles.

Ford will offer its customers access to industry-leading products and services, with an ambition to create a simple and memorable buying experience.

Future success will be measured by customer satisfaction.

That's why we need you. The purpose of the customer satisfaction follow-up call is to gauge the client's experience, address any concerns, and ensure their satisfaction with our products or services.

By actively listening to their feedback, we aim to strengthen our relationship with the client and identify opportunities for improvement.

This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put Ford's customers first.

If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position

Responsibilities:

Conduct follow-up calls with customers to assess their satisfaction after product or service interactions.

Address any concerns, questions, or issues raised by customers during the follow-up call.

Gather feedback on the overall customer experience and identify areas for improvement.

Collaborate with cross-functional teams to ensure timely resolution of customer concerns.

Maintain accurate records of follow-up activities and customer interactions.

Upsell additional services or products based on customer needs.

Promote positive relationships with clients and encourage referrals.

We are looking for you if:

You have excellent communication skills, both verbal and written.

You are bilingual or native in Dutch.

You have strong interpersonal skills and the ability to build rapport with customers.

You are detail-oriented and organized.

You are proficient in using customer relationship management (CRM) software.

You have prior experience in customer service, sales, or related fields is a plus.

Part-time applicants are also welcome.

What do we offer?

You will be part of a great team of professionals in an internationally consolidated company.

You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers.

MSX Bazahar: Collective purchasing portal with great discounts for employees.

Flexible remuneration plan.

23 working days according to collective agreement + 3 extra days.

Internal training plan.

Additional incentives for employee referral programs, internal trainers, and new business opportunities.

Do you think you are the ideal person for this position? We want to meet you Apply quickly and we will review your application.

By joining MSX International:

You will join a company that values ideas, creativity, innovation, and the autonomy to implement them.

You will feel that this is a company where talent is important; we take care of our team and the working environment, we avoid hierarchies and we love to have a coffee and talk about our things.

We will motivate you to do your best; at MSX we don't sit back, we want to do our best to remain the leaders in automotive consultancy.

As an industry leader, we cover the following fields:

Warranty & Technical

Part & Services

Channel Management

Fleet & Mobility

Customer Engagement

MSX International is an equal opportunity employer regardless of gender, race, disability, age, sexual orientation, religion or belief, marital status, pregnancy, or maternity.

#J-18808-Ljbffr

  • Customer Service Representative with Dutch

    hace 1 semana

    Alcobendas, Madrid, España MSX International A tiempo completo

    Job SummaryMSX International is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Madrid. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.Key ResponsibilitiesConduct follow-up...

  • Customer Service Representative with Dutch

    hace 1 semana

    Alcobendas, Madrid, España MSX International A tiempo completo

    Job SummaryMSX International is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Madrid. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.Key ResponsibilitiesConduct follow-up...

  • Customer Service Representative With Dutch | Cxe-491

    hace 3 semanas

    Alcobendas, España Msx International A tiempo completo

    Customer Service Representative in Madrid- Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?Would you like to work for a leading car brand and be part of an all-encompassing change?Ford, our client,...

  • Customer Service Representative with Dutch

    hace 4 meses

    Alcobendas, España MSX International A tiempo completo

    Customer Service Representative in Madrid- Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? Would you like to work for a leading car brand and be part of an all-encompassing change?  ...

  • Customer Service Representative With Dutch | Cxe-491

    hace 3 semanas

    Alcobendas, España Msx International A tiempo completo

    .Customer Service Representative in Madrid- Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?Would you like to work for a leading car brand and be part of an all-encompassing change?Ford, our...

  • Sr Customer Service Representative

    hace 3 meses

    Alcobendas, España Thermo Fisher Scientific A tiempo completo

    Job Title: Order Processing Specialist Reports To: Sales Operations Manager Group/Division/ BU: AIG / CMD / Customer Service Shared Services Career Band: 03 Location: Alcobendas - Madrid No. of Direct Reports: 0 Job Duties: - Complete all Thermo contract review requirements and coordinate with Accounting as necessary to assist in account set up. - Verify...

  • Customer Service Representative |

    hace 4 semanas

    Alcobendas, España Thermo Fisher Scientific A tiempo completo

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeLife Technologies, SA is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and...

  • Customer Service Representative

    hace 5 días

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job SummaryThermo Fisher Scientific is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key Responsibilities:Provide exceptional customer service and...

  • Customer Service Representative

    hace 5 días

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job SummaryThermo Fisher Scientific is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key Responsibilities:Provide exceptional customer service and...

  • Customer Service Representative

    hace 2 meses

    Alcobendas, Madrid, España myGwork A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionLife Technologies, SA is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part...

  • (Ly821) - Customer Service Representative

    hace 2 semanas

    Alcobendas, España Thermo Fisher Scientific A tiempo completo

    Detalles del empleoAsí es cómo la información del empleo se alinea con tu perfil.Tipo de empleo - Jornada completaUbicación Alcobendas, Madrid provinciaDescripción completa del empleo Life Technologies, SA is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of...

  • Customer Service Representative

    hace 2 meses

    Alcobendas, Madrid, España ThermoFisher Scientific A tiempo completo

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionLife Technologies, SA is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and...

  • Customer Service Representative QV-731

    hace 7 días

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job SummaryThermo Fisher Scientific is seeking a highly motivated and driven individual to fill the role of Customer Service Representative. This position offers a unique opportunity to work with a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative QV-731

    hace 1 semana

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job SummaryThermo Fisher Scientific is seeking a highly motivated and driven individual to fill the role of Customer Service Representative. This position offers a unique opportunity to work with a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    hace 5 días

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job Summary:Thermo Fisher Scientific is seeking a highly motivated and driven individual to join our team as a Customer Service Representative - Global Key Account. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    hace 5 días

    Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job Summary:Thermo Fisher Scientific is seeking a highly motivated and driven individual to join our team as a Customer Service Representative - Global Key Account. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.Key Responsibilities:Provide exceptional...

  • Customer Service And Telesales Representative

    hace 1 mes

    Alcobendas, España Merz Aesthetics Iberia A tiempo completo

    Customer Service and Telesales Representative de Merz Aesthetics Iberia | softgarden View job here Customer Service and Telesales Representative Tiempo completo C. de Anabel Segura, 14, 28108 Alcobendas, Madrid, Spain Con experiencia laboral 20/8/24 ¿Quieres trabajar en una empresa Great Place to Work?Merz Aesthetics es una empresa internacional del campo...

  • Sr Service Support Representative

    hace 3 meses

    Alcobendas, España Thermo Fisher Scientific A tiempo completo

    When you’re part of Thermo Fisher Scientific, you’ll do exciting work and be part of a team that values performance, quality and innovation. With revenues of $24 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. At Thermo Fisher Scientific, each of...

  • Customer Service and Telesales Representative

    hace 1 mes

    Alcobendas, España Merz Aesthetics Iberia A tiempo completo

    Customer Service and Telesales Representative de Merz Aesthetics Iberia | softgarden View job here Customer Service and Telesales Representative Tiempo completo ...

  • Customer Service Representative

    hace 4 meses

    Poligono Industrial Alcobendas, España CommScope A tiempo completo

    In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced, environment? If so, we have the perfect opportunity for you! We are looking for a dynamic...