Receptionist
hace 1 mes
Job Description - Receptionist (23000108D20241002)
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Location: Madrid, Spain
As a receptionist, you will be responsible for providing a positive work environment for both employees and visitors by welcoming people into the office and giving them guidance where necessary. To be successful in this role, you will be friendly and personable, and preferably have experience in a receptionist capacity. You will be able to manage your own workload and be a team player, as you will not be the only person on-site.
Essential Responsibilities:
Front desk: Act as the face of the business, welcoming and hosting guests to AXA XL and involved in all aspects of front office reception including accepting and distributing deliveries.
Phones: Take and direct calls on the main business phone lines.
Security assistance: Manage and issue security passes for staff and visitors, and ensure external parties are signed in and inducted.
Meeting rooms: Manage bookings, maintain cleanliness and facilities of all meeting rooms, troubleshoot IT/Video Conferencing issues, coordinate meeting catering.
Event support: Provide coordination support to internal and external events, including liaising with suppliers, when required.
Kitchen: Set up on a daily basis, unpack deliveries, clean work surfaces, ensure the kitchen is clean and presentable.
General administration: Assist with administrative functions including word processing, data entry, filing, record keeping, photocopying, binding. Coordinate internal processes including mail collection/distribution, coordinate staff whereabouts, phone list documentation, courier bookings, print orders.
Administration support: Assist the Workplace Manager and other team members when required. Provide ad hoc project support as required, which may include events, marketing, finance, travel projects.
Health and Safety: Assist with WHS, First Aid, and Fire Safety processes and equipment maintenance.
This position reports to the Workplace Manager, Spain.
We're looking for someone who has these abilities and skills:
Communicative English (speaking and writing)
Ability to deal with the general public and difficult people in a calm and friendly manner
Previous experience of working as a receptionist
Experience of working for an international company
Fluent in Spanish and English
Ability to act in accordance with AXA XL's Core Values and Culture.
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
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