Key Account Manager

hace 2 meses

Barcelona, España Enjoy Apartments A tiempo completo

Este empleo ha caducado en Indeed. Entre otros motivos, esto podría deberse a que la empresa ya no acepta más solicitudes, no está contratando de forma activa o está evaluando las solicitudes recibidas. Key Account Manager Enjoy Apartments 08007 Barcelona, Barcelona provincia Enjoy Apartments es una compañía consolidada en el alquiler de apartamentos turísticos situada en Barcelona. Ofrecemos alojamiento para estancias cortas a viajeros de todo el mundo. En la actualidad, estamos ampliando nuestro portafolio de apartamentos gestionados en diversas ubicaciones de la ciudad y buscamos incorporar a nuestro equipo a una persona para el puesto de Front Office. Responsabilidades Principales: Realizar check-ins y check-outs, asegurando una experiencia fluida en la llegada y salida de los huéspedes. Coordinar con clientes y proveedores, manteniendo una comunicación efectiva con los equipos de mantenimiento y limpieza, y con los huéspedes. Gestionar las reservas con precisión y puntualidad. Atender consultas de los huéspedes y gestionar las reservas a través de diferentes canales. Resolver incidencias de manera rápida y eficaz. Preparar los horarios del equipo de limpieza y supervisar la adecuada realización y asignación de tareas. Colaborar en las inspecciones de calidad de los apartamentos para mantener altos estándares de limpieza y funcionalidad. Participar en el control de stock manteniendo actualizado el inventario de ropa y productos. Aprender a manejar los recibos y pagos asegurando precisión y documentación adecuada de diferentes plataformas. Esencial ser una persona dinámica, orientada al cliente y capaz de trabajar de manera independiente y en equipo. Imprescindible fluidez en inglés y español. Se valorarán otros idiomas. Se requiere experiencia en el sector de apartamentos turísticos o experiencia relacionada en hoteles. Conocimientos de aplicaciones de software relacionadas son apreciados. Condiciones de Trabajo: Puesto a tiempo parcial o completo, con necesidad de flexibilidad para trabajar fines de semana. El horario habitual será de jueves a lunes de 10:00 a 19:00 , con una hora de almuerzo designada. Se proporcionarán dos días libres, normalmente entre semana. Se ofrece un salario inicial equivalente al salario mínimo oficial, con posibilidad de revisión y ajuste según desempeño después de seis meses. Tipo de puesto: Jornada completa Experiencia: Comercial: 1 año (Deseable) Ubicación del trabajo: Empleo presencial #J-18808-Ljbffr

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