Empleos actuales relacionados con Service Delivery Manager - Madrid - British Airways Plc
-
Service Delivery Manager
hace 1 mes
Madrid, España Grupo Crit A tiempo completo:Desde el Grupo Crit estamos buscando para una importante empresa de contact center un service delivery manager cuyas principales funciones con el equipo que gestione seran:Supervisión y motivación.Evaluación del Desempeño.Formación y Desarrollo.Gestión de turnos.Asignación de Recursos.Actualmente estamos ofreciendo:Contrato indefinido con cliente...
-
Service Delivery Manager
hace 23 horas
Madrid Centro, Madrid, España Wohn-Service-Team A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Wohn-Service-Team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our services to our clients.Key ResponsibilitiesService ManagementOversee the end-to-end technical execution of services to meet client...
-
Service Delivery Manager
hace 1 hora
Madrid Centro, Madrid, España Wohn-Service-Team A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Wohn-Service-Team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our services to our clients.Key ResponsibilitiesService ManagementOversee the end-to-end technical execution of services to meet client...
-
Service Delivery Manager
hace 1 mes
Madrid, Madrid, España Grupo Crit A tiempo completoDesde El Grupo Crit Estamos Buscando Para Una Importante Empresa De Contact Center Un Service Delivery Manager Cuyas Principales Funciones Con El Equipo Que Gestione SeranSupervisión y motivación.Evaluación del Desempeño.Formación y Desarrollo.Gestión de turnos.Asignación de Recursos.Actualmente Estamos OfreciendoContrato indefinido con cliente...
-
Service Delivery Manager
hace 22 horas
Madrid, Madrid, España Mygwork A tiempo completoJob DescriptionJob Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Mygwork. As a Service Delivery Manager, you will be responsible for overseeing the delivery of high-quality services to our customers.Key Responsibilities:Manage customer expectations through sound relationship management...
-
Service Delivery Manager
hace 1 mes
Madrid, España Hirexa Solutions Teletrabajo Freelance A tiempo completoRole Title : Service Delivery ManagerLocation : Madrid, SpainEmployment Type : ContractJob Summary:The ideal candidate will ensure that services are delivered efficiently, meet client expectations, and adhere to agreed timelines. This role involves managing client relationships, leading project teams, and implementing service improvement...
-
Service Delivery Manager
hace 1 mes
Madrid, Madrid, España Hirexa Solutions A tiempo completoRole Title : Service Delivery ManagerLocation : Madrid, SpainEmployment Type : ContractJob Summary:The ideal candidate will ensure that services are delivered efficiently, meet client expectations, and adhere to agreed timelines. This role involves managing client relationships, leading project teams, and implementing service improvement...
-
Service Delivery Manager
hace 3 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros.Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
-
Service Delivery Manager
hace 2 horas
Madrid, Madrid, España Empresa Reconocida A tiempo completoJob Title: Service Delivery ManagerAbout the Role:We are seeking an experienced Service Delivery Manager to join our team at Empresa Reconocida. As a key member of our organization, you will be responsible for leading large-scale delivery programs and ensuring seamless execution of business objectives.Key Responsibilities:Lead global delivery programs,...
-
IT Service Delivery Manager
hace 3 meses
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
-
Service Delivery Manager
hace 3 meses
Madrid, España Kapres Technology, S.L. A tiempo completoDesde Kapres Technology estamos buscando un Service Delivery Manager para trabajar con nosotros para un cliente lider en el sector de seguros. Como parte de la evolución de SOC de la empresa cliente, se ha creado una nueva plataforma de informes con la colaboración del socio externo. La plataforma se llama SSSP (SOC Self Service Portal). Proporciona...
-
IT Service Delivery Manager
hace 3 meses
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
-
Service Delivery Manager
hace 1 mes
Madrid, España Na A tiempo completo¡Hola!Desde Adecco seleccionamos Service Delivery Manager para importante empresa de externalización de servicios ubicada en Madrid.Funciones:Liderar el proyecto garantizando la calidad del servicio, acciones de gestión, planificación y control.Gestión de recursos ( coordinar el trabajo del equipo definiendo tareas), motivar al equipo, garantizar la...
-
Service Delivery Manager
hace 2 semanas
Madrid, España Sabio Group A tiempo completo.Service Delivery Manager Department: SupportEmployment Type: Full TimeLocation: MadridReporting To: Cristobal Ramos PerezDescription Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and...
-
IT Service Delivery Manager
hace 24 horas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo**About Board Deutschland GmbH**Board Deutschland GmbH is a leading provider of Intelligent Planning Platforms, trusted by thousands of organizations worldwide. Our mission is to empower enterprises to plan smarter, drive outcomes, and lead transformation.**Job Summary**We are seeking a highly skilled IT Service Delivery Manager to join our IT team in...
-
IT Service Delivery Manager
hace 2 horas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completo**About Board Deutschland GmbH**Board Deutschland GmbH is a leading provider of Intelligent Planning Platforms, trusted by thousands of organizations worldwide. Our mission is to empower enterprises to plan smarter, drive outcomes, and lead transformation.**Job Summary**We are seeking a highly skilled IT Service Delivery Manager to join our IT team in...
-
Service Delivery Manager
hace 1 mes
Madrid, España Crit Interim España Ett A tiempo completoDesde el Grupo Crit estamos buscando para una importante empresa de contact center un service delivery manager cuyas principales funciones con el equipo que gestione seran:* Supervisión y motivación.* Evaluación del Desempeño.* Formación y Desarrollo.* Gestión de turnos.* Asignación de Recursos.Actualmente estamos ofreciendo:* Contrato indefinido con...
-
Service Delivery Manager
hace 2 semanas
Madrid, España Sabio A tiempo completoService Delivery Manager Sabio is a Global company and the leading independent UK Contact Centre solution supplier.We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers' need to respond to the ever-changing world.Our...
-
Service Delivery Manager
hace 1 mes
Madrid, España NA A tiempo completo¡Hola!Desde Adecco seleccionamos Service Delivery Manager para importante empresa de externalización de servicios ubicada en Madrid. Funciones:Liderar el proyecto garantizando la calidad del servicio, acciones de gestión, planificación y control. Gestión de recursos ( coordinar el trabajo del equipo definiendo tareas), motivar al equipo, garantizar la...
-
Service Delivery Manager
hace 5 días
Madrid, España Sabio Group A tiempo completo.Service Delivery ManagerDepartment: SupportEmployment Type: Full TimeLocation: MadridReporting To: Cristobal Ramos PerezDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and...
Service Delivery Manager
hace 2 meses
.Looking for a challenge in one of the world's largest airfreight logistics organisations?At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.The role:IT Service Delivery ManagerWithin the IAG Cargo technology function, the Service Delivery Manager will work across the IAG Group Technology enterprise and multiple IAG Cargo business functions to ensure stability, performance, and uptime across the IT estate (Systems, Technology, Processes and Data) and seamless change - minimising operational disruption.The Service Delivery Manager will drive close alignment between one or multiple technology and business functions. The role holder will be an energetic, structured, and detailed individual who has a strong passion for driving continual customer focused service excellence, business valued outcomes through technology and process change.The successful candidate will have experience working in a complex, dynamic IT Service Delivery function, fluency in Spanish.Leads the identification and execution of continual improvement opportunities, using thorough understanding of the relevant business area, in order to ensure the provision of a robust IT service to the business, improvement of service levels and operational integrity.Reporting directly to the Head of IAG Cargo IT Service Delivery, this role will be a key part of the technology management team, ensuring our technology solutions and in life Service & business processes are fully aligned and contribute to the vision and strategic direction of the organisation.People/RelationshipBuild, develop and maintain sustainable respectful stakeholder relationships.Inspire outcome-based decision making leveraging trusted data points.Lead performance & continual service improvement reviews with key stakeholder groupsGovernanceMember/Invitee of the following boards/meetings: IAG Cargo IT Senior Management TeamIAG Cargo IT Functional Management TeamArchitecture Review BoardProject Prioritisation BoardIAG Cargo IT and Run Boards.Cross IAG Operating Companies, central IAG IT Steer Co's and Working Groups.Ensure full adherence to all governance, standards, and processes across the IAG Cargo IT and IAG IT organisations.What you'll do:Working in partnership across the IAG Cargo IT, business, IAG Group IT & Operating Companies