Customer Experience Agent- Dutch

hace 2 meses


Madrid, España Msx International A tiempo completo

CUSTOMER EXPERIENCE AGENT with Dutch and EnglishNo Experience neededObjective of the position:Our Agents will serve as the primary point of contact for vehicle owners, addressing and resolving all requests related to their vehicle through multiple channels.Responsibilities of the Agents:Manage driver inqueries thorugh multiple channels (e-mail, chat, phone calls); Remote Assitance: Identifying and address the root causes of the assitance requests.Record all the the Customer contact in order to track the activities.Carry out database updates, report writing and reporting.#LI-MU1Spain-MadridWe are looking for you if:You have an excellent command of English and you also have strong language skills bilingual and/or native in Dutch.You are available to work onsite.You have availability to work weekends.You have knowledge of document management and operate dedicated document management platforms.You are a person with excellent oral and written communication skills.Proficient in MS Office365 applications (basic knowledge of Power Point and Excel).What do we offer you?-Full-time indefinite contract. 40 hours a week.- You will be part of a great team of professionals in an internationally consolidated company.- You will acquire a global vision of the automotive sector, relating to customers, suppliers, consultants and dealers.- MSX Bazaar: Shopping portal exclusive for MSX employees.- 23 days of Vacations + 3 extra days.- Internal training plan.Do you think you are the ideal person for this position? We want to meet you Apply for the offer quickly and we will review your application.Who are we?With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:-Consumer Engagement- Parts, Accessories & Service Performance- Actionable Insights- Diagnostics & Repair Enhancement- Warranty and Repair Efficiency- Technical Information- Learning Solutions- Sales PerformanceBuilding trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.The MSXI PurposeTo empower Movers and Makers to thrive in our ever-changing worldThe MSXI VisionTo be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industryThe MSXI MisionWe harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutionsMSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.



  • Madrid, España MSX INTERNATIONAL A tiempo completo

    **CUSTOMER EXPERIENCE AGENT with Dutch and English** **No Experience needed** **Objective of the position**: Our **Agents** will serve as the primary point of contact for vehicle owners, addressing and resolving all requests related to their vehicle through multiple channels. **Responsibilities of the Agents**: - Remote Assitance: Identifying and address...


  • Madrid, España MSX INTERNATIONAL A tiempo completo

    CUSTOMER EXPERIENCE AGENT with Dutch and EnglishNo Experience neededObjective of the position:Our Agents will serve as the primary point of contact for vehicle owners, addressing and resolving all requests related to their vehicle through multiple channels.Responsibilities of the Agents:- Manage driver inqueries thorugh multiple channels (e-mail, chat, phone...


  • Madrid, España Cbt A tiempo completo

    About the Company: We are a global company looking for enthusiastic and motivated Dutch-Speaking Customer Service Agents to join our team in Athens, Greece .Whether you prefer working on-site or remotely , this is an exciting opportunity to be part of a dynamic and multicultural environment while delivering exceptional customer service.Position:...


  • Madrid, España Msx International A tiempo completo

    CUSTOMER EXPERIENCE AGENT with French AND Dutch  No Experience needed   Hello!If you are a fan of the motor world, you will have already heard about us.Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results.We work for the...


  • Madrid, España Msx International A tiempo completo

    CUSTOMER EXPERIENCE AGENT with Dutch AND German with English  No Experience needed   Hello!If you are a fan of the motor world, you will have already heard about us.Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results.We work...


  • Madrid, España Best Hire A tiempo completo

    About the Company:We are a global company looking for enthusiastic and motivated Dutch-Speaking Customer Service Agents to join our team in Athens, Greece. Whether you prefer working on-site or remotely, this is an exciting opportunity to be part of a dynamic and multicultural environment while delivering exceptional customer service. Position:...


  • Madrid, España Recruit4Work A tiempo completo

    Inbound Sales Agent for Dutch MarketPosition OverviewAs an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Your TasksAnswering Inbound Calls: Handle...


  • Madrid, España Recruit4Work A tiempo completo

    Inbound Sales Agent for Dutch MarketPosition Overview As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Your Tasks Answering Inbound Calls: Handle...


  • Madrid, España Recruit4Work A tiempo completo

    Inbound Sales Agent for Dutch Market Position Overview As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction. Your tasks Answering Inbound Calls:...

  • Customer Service Agent

    hace 4 semanas


    Madrid, España Msx International Inc. A tiempo completo

    Title: Contact Center Agent - DutchLocation: Madrid, ES, 28037Job Title: Contact Center AgentContract type: Indefinite, 40 hours per weekAre you looking for a customer-focused role where you can make an impact on the customer journey?As Contact Center Agent you will support our customers to ensure the quality of the services provided through different...


  • Madrid, España Wibit Consulting & Services A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels...


  • Madrid, España MSX INTERNATIONAL A tiempo completo

    **SENIOR CUSTOMER EXPERIENCE AGENT with Dutch and English** **Do you have experience in customer service through Contact Centers and are you ready to face new challenges?** **This is your role at MSX!** **Objective of the position**: Our **Agents** will serve as the primary point of contact for vehicle owners, addressing and resolving all requests related...


  • Madrid, España Msx International Inc. A tiempo completo

    Title: Contact Center Agent - DutchLocation: Madrid, ES, 28037Job Title: Contact Center AgentContract type: Indefinite, 40 hours per weekAre you looking for a customer-focused role where you can make an impact on the customer journey? As Contact Center Agent you will support our customers to ensure the quality of the services provided through different...


  • Madrid, Madrid, España Cbt A tiempo completo

    About CBT: We are a global company seeking motivated individuals to fill the role of Dutch-Speaking Customer Service Agent in Athens, Greece. This opportunity allows you to deliver exceptional customer service in a dynamic and multicultural environment.Key Responsibilities:Provide outstanding customer service to Dutch-speaking clients via phone, email, and...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Location: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    OverviewWe are looking for a highly skilled and customer-focused Contact Center Agent to join our team at MSX International Inc. in Madrid, ES.Job DescriptionAs a Customer Experience Ambassador, you will be responsible for connecting with customers through various channels, including email and phone, to ensure their quality of service experience.You will...


  • Madrid, España Cbt A tiempo completo

    About the Company: We are a global company looking for enthusiastic and motivated Dutch-Speaking Customer Service Agents to join our team in Athens, Greece. Whether you prefer working on-site or remotely, this is an exciting opportunity to be part of a dynamic and multicultural environment while delivering exceptional customer service.Position:...


  • Madrid, España Recruit4Work S.L. A tiempo completo

    Inbound Sales Agent for Dutch Market Position Overview As an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction. Your tasks - Answering Inbound Calls: The...


  • Madrid, España Recruit4Work A tiempo completo

    Inbound Sales Agent for Dutch MarketPosition OverviewAs an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences.Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Your tasksAnswering Inbound Calls: Handle...

  • Dutch Customer Service

    hace 3 semanas


    Madrid, España Recruit4Work SL A tiempo completo

    As a Dutch-Speaking Customer Service Agent, you will be an integral part of our guest experience team, providing unparalleled support and assistance to visitors from the Netherlands.Key ResponsibilitiesServe as the first point of contact for Dutch-speaking guests, over the phone, addressing inquiries, requests, and concerns promptly and...