Dutch Inside Sales Agent |

hace 5 días

Madrid, España Recruit4Work A tiempo completo

Inbound Sales Agent for Dutch MarketPosition OverviewAs an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences. Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Your TasksAnswering Inbound Calls: Handle incoming calls from customers interested in booking holidays, making reservations, or seeking information about facilities, accommodations, activities, and pricing.Providing Information and Assistance: Be knowledgeable about various aspects of our client, including locations, accommodation options, recreational activities, dining options, and special offers. Provide accurate and detailed information to assist customers in making informed decisions.Upselling and Cross-selling: Tasked with upselling and cross-selling additional services or upgrades, including premium accommodations, additional activities, or dining options.Processing Bookings and Reservations: Process bookings and reservations, ensuring accurate collection of necessary information and meeting customer preferences and requirements.Handling Customer Concerns and Queries: Address customer queries, concerns, or complaints promptly and professionally, seeking resolutions that meet customer needs while adhering to company policies.Following Up on Leads: Follow up on leads generated through marketing campaigns, contacting prospective customers who have expressed interest in our client's services.Maintaining Records and Documentation: Maintain accurate records of customer interactions, including details of bookings, inquiries, complaints, and other relevant information.Your ProfileHigh proficiency in Dutch (C2 level), thoroughness, autonomy, and good interpersonal skills. At least 1 year's successful initial sales experience. Known for elocution, adaptability, stress resistance, and good oral communication skills. Solid commercial skills, a positive attitude, dynamic, a team player, and good self-control. You love challenges.BenefitsThe chance to join a prominent industry-leading company with a dynamic and highly motivated team.Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.A collaborative and adaptable work environment that fosters creativity and innovation.Location: Barcelona (Spain)#J-18808-Ljbffr

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