Dutch Inside Sales Agent |

hace 3 semanas

Madrid, España Recruit4Work A tiempo completo

Inbound Sales Agent for Dutch MarketPosition OverviewAs an Inbound Sales Agent, you will cater to our valued Dutch clients, creating unforgettable experiences.Your role involves providing exceptional customer service, showcasing our products and services, meeting sales targets, and enhancing customer satisfaction.Your tasksAnswering Inbound Calls: Handle incoming calls from customers interested in booking holidays, making reservations, or seeking information about facilities, accommodations, activities, and pricing.Providing Information and Assistance: Be knowledgeable about various aspects of our client, including locations, accommodation options, recreational activities, dining options, and special offers. Provide accurate and detailed information to assist customers in making informed decisions.Upselling and Cross-selling: Upsell and cross-sell additional services or upgrades to customers, including premium accommodations, additional activities, or add-on packages.Processing Bookings and Reservations: Process bookings and reservations, ensuring accurate collection of all necessary information and meeting customer preferences.Handling Customer Concerns and Queries: Address queries, concerns, or complaints promptly and professionally, seeking resolutions that meet customer needs while adhering to company policies.Following Up on Leads: Follow up on leads generated through marketing campaigns or other sources, contacting prospective customers who have expressed interest in services.Maintaining Records and Documentation: Maintain accurate records of customer interactions, including bookings, inquiries, and complaints.Your profileHigh proficiency in Dutch (C2 level)Thoroughness, autonomy, and good interpersonal skillsAt least 1 year's successful initial sales experienceElocution, adaptability, stress resistance, and good oral communication skillsSolid commercial skills and a positive attitudeDynamic, a team player, and good self-controlLove for challengesBenefitsChance to join a prominent industry-leading company with a dynamic and highly motivated teamProspects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotionA collaborative and adaptable work environment that fosters creativity and innovationLocation: Barcelona (Spain)#J-18808-Ljbffr

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