Customer Service Agent
hace 7 días
Title: Contact Center Agent - DutchLocation: Madrid, ES, 28037
Job Title: Contact Center AgentContract type: Indefinite, 40 hours per weekAre you looking for a customer-focused role where you can make an impact on the customer journey? As Contact Center Agent you will support our customers to ensure the quality of the services provided through different channels (email, phone, etc).
What you'll do: Connect with customers: follow-up with customers after their service or product experience to ensure they're happy and gather their feedback.Solve problems & answer questions: Be the go-to person for customers who need support, offering solutions and turning challenges into positive outcomes.Drive customer satisfaction: Collect insights, suggest improvements, and collaborate with teams to deliver top-notch service.Upsell with ease: Recommend products or services that match customer needs and add value to their experience.Maintain accurate records of customer interactions.What we are looking for: Fluent in Dutch (native or bilingual) with strong English communication skills.Great communicator: You know how to speak with people, both on the phone and through written messages, and you love making connections.Build rapport with customersDetail-oriented & organizedTech-savvy: You are comfortable using customer management software (CRM) to track and manage interactions.Experience is a plus: If you've worked in customer service, sales, or any people-focused role before, that's even better
Why this is a great opportunity? Be part of a growing team: You'll have the chance to grow within a dynamic new team, tech-driven company that values creativity and innovation.Work in an exciting city: Madrid is one of the most vibrant cities in Europe, and now you get to live and work hereMake an impact: This isn't just another customer service job. You'll play a key role in the interaction with customers.Develop your skills: Gain hands-on experience in customer service, sales, and tech tools that are shaping the future of the industry.What we offer you: Global vision of the automotive sector.MSX Bazaar: Shopping portal exclusive for MSX employees.Flexible remuneration plan.23 days of Vacations + 3 extra daysInternal training plan.About MSX International With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Parts, Accessories & Service PerformanceActionable InsightsDiagnostics & Repair EnhancementWarranty and Repair EfficiencyTechnical InformationLearning SolutionsBuilding trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
The MSXI Purpose To empower Movers and Makers to thrive in our ever-changing world.
The MSXI Vision To be clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
The MSXI Mission We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions.
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
#J-18808-Ljbffr
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International A tiempo completo.Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector? Then MSX has an interesting opportunity for You! Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or...
-
Customer Service Agent
hace 2 meses
Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Service Agent - French and English Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 2 meses
Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Service Agent Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or...
-
Customer Service Agent
hace 2 meses
Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Service Agent Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or...
-
Customer Service Agent
hace 4 semanas
Madrid, España Msx International Inc. A tiempo completo.Customer Service Agent - Swedish Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completo.Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completo.Customer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 2 meses
Madrid, España Msx International Inc. A tiempo completoTitle: Customer Service Agent - FrenchLocation: Madrid, ES, 28037Date: Oct 10, 2024Job Title: Customer Service Agent - French and EnglishPlatform/Business Unit: Location: Madrid, Barcelona, AlicantePurpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International A tiempo completoAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector? Then MSX has an interesting opportunity for You! Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or...
-
Tourism Customer Service Agent
hace 2 meses
Madrid, España Sellfreenow A tiempo completoTourism Customer Service Agent (German/French) Job offers with languages in EuropeCurrently, we are hiring a Tourism Customer Service Agent (German/French) in Spain. This is a permanent position.Salary: Less than 18.000 € gross / yearResponsibilities:Provide excellent customer service to clients in German and French.Assist customers with inquiries and...
-
Customer Service Agent
hace 4 días
Madrid, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Agent - SwedishID: 185503 2 La oferta de empleo ya está archivadaPublicada: 16.11.2024. Actual hasta: 03.12.2024Customer Service Agent - Swedish, MadridSalario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteDescripción de la ofertaPurpose of the role: The Customer Service Agent...
-
Customer Service Agent
hace 5 días
Madrid, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Agent - Swedish ID: 185503 2 La oferta de empleo ya está archivadaPublicada: 16.11.2024. Actual hasta: 03.12.2024Customer Service Agent - Swedish, Madrid Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteDescripción de la oferta Purpose of the role: The Customer Service Agent...
-
Customer Service Agent
hace 3 semanas
Madrid, España Msx International A tiempo completo.Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or leased through a subscription. The agent will represent the OEM in interactions with customers, ensuring prompt and effective resolution of requests while...
-
Customer Service Agent
hace 3 semanas
Madrid, España MSX International A tiempo completoThe Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or leased through a subscription. The agent will represent the OEM in interactions with customers, ensuring prompt and effective resolution of requests while maintaining high standards of...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completoCustomer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completoCustomer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector? Then MSX has an interesting opportunity for You! Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completoCustomer Service Agent - Swedish Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completoCustomer Service Agent - Swedish Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 1 mes
Madrid, España Msx International Inc. A tiempo completoCustomer Service Agent - Swedish Are you an automotive fan?Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 2 meses
Madrid, España Msx International A tiempo completoJob Title: Customer Service Agent Platform/Business Unit: Location: Madrid, Barcelona, Alicante External Relationship Location: Madrid, Barcelona OR Alicante Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or...
