Account Manager

hace 1 mes

Barcelona, España Dragons Group A tiempo completo

Description: Location: Barcelona Starting date: ASAP Reports to: Senior Account Manager Job Type: Full-Time About us Dragons Group is a global independent creative agency specialized in delivering innovative and effective campaigns across the digital ecosystem.
We work with clients across a number of sectors such as skincare, healthcare, fashion, lifestyle, and FMCG amongst others.
We have international teams working from Barcelona, the US, Germany and the Benelux area, and we pride ourselves on our ability to drive results for our clients through strategic thinking, creative excellence, and meticulous execution.
About the role As an Account Manager with a creative agency background, you will be responsible for managing global client relationships, particularly across sectors with a strong focus on social media campaigns.
You will play a pivotal role in developing and executing projects that engage audiences and deliver results.
Key responsibilities Client Relationship Management Serve as the primary point of contact for assigned clients.
Build and maintain strong, long-lasting client relationships.
Understand client needs and objectives, and ensure the agency delivers solutions that meet or exceed expectations.
Project Management Oversee the development and execution of digital marketing projects, with a big focus on social media campaigns.
Oversee end-to-end project management, including briefing, timelines, budgeting, and resource allocation, ensuring seamless delivery.
Collaborate with creative, strategy and production teams to produce engaging content that resonates with target audiences.
Ensure all deliverables meet quality standards and deadlines.
Social Media Expertise Develop and execute social media strategies for clients, driving brand awareness, engagement, and performance across key platforms.
Keep abreast of the latest trends, platform updates, and best practices in social media, ensuring clients remain at the forefront of digital innovation.
Work with influencers and content creators to amplify client campaigns and drive authentic engagement.
Communication and Presentation Communicate effectively with clients, stakeholders, internal teams and external partners, providing regular updates and progress reports and ensuring alignment on project goals and expectations.
Present creative concepts, strategies, and campaign results in a compelling manner.
Reporting & Performance Analysis Track and report on campaign performance, analyzing key metrics such as engagement, reach, conversions, and ROI.
Use insights and data to make recommendations for optimizing future campaigns and driving continuous improvement.
Collaboration & Team Leadership Work closely with account directors, creative teams, and strategy to ensure campaigns are executed to a high standard.
Provide guidance and mentorship to junior account team members, helping them grow and develop their skills.
Foster a collaborative working environment between client services, creative, and strategy teams to ensure a unified approach to project delivery.
Campaign Analysis and Optimization Utilize analytics and performance metrics to evaluate campaign success.
Identify areas for improvement and optimization, implementing changes to enhance campaign performance.
Cross-Sector Experience Leverage your experience working with clients from a range of industries (e.g., beauty, retail, fashion, healthcare, technology) to bring fresh, creative ideas that resonate across diverse markets.
Provide strategic insights to clients on how best to position their brands across different sectors and global markets, using your in-depth knowledge of industry-specific challenges and opportunities.
Requirements: Skills and Qualifications Experience 3–5 years of account management experience in a creative or digital agency, with a strong background working on global accounts.
Proven experience managing social media projects, from strategy and content creation to execution, production and reporting.
Skills Strong understanding of social media marketing, including platforms, tools, analytics, and influencer engagement.
Excellent client management and relationship-building skills, with experience working with global, cross-functional teams.
Project management expertise, with the ability to manage timelines, budgets, and deliverables across multiple projects.
Strong communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
Education Bachelor's degree in marketing, communications, advertising, or a related field.
Languages Spanish (mandatory) English (mandatory) Any other languages are a plus.
Benefits Competitive salary and benefits package Opportunities for professional growth and development Collaborative and inclusive work environment Access to the latest design tools and technologies Regulated working hours and work-life balance MacBook and any other pieces of equipment required Summer working hours during July and August Collaboration with an international, young and dynamic team Family friendly company.
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