Customer Service Coordinator

hace 1 mes


Madrid, España Sagan A tiempo completo

Job Title: Customer Service Coordinator - Latam Location: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule.
Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails.
This role blends customer support with sales responsibilities, providing a dynamic work environment.
You will use our CRM software to schedule service appointments, respond to customer inquiries, and ensure a smooth service experience.
Your ability to manage customer relationships and maintain high service standards will be crucial in driving our business success.
Responsibilities: Communicate with customers via phone and email to schedule service appointments and address their concerns.
Utilize FieldEdge software to efficiently manage customer interactions and data.
Experience with ServiceTitan is also advantageous.
Contribute to sales by understanding customer needs and recommending appropriate services.
Maintain high levels of customer satisfaction by providing timely and accurate responses.
Handle customer complaints and escalate complex issues as needed.
Ensure accurate data entry and management in our scheduling and CRM systems.
Qualifications: Proven experience in a customer-facing role, preferably in the HVAC or related service industry.
Excellent communication skills and phone etiquette.
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Proficiency in CRM and scheduling software; experience with FieldEdge or ServiceTitan is a plus but not required.
Fluent English proficiency



  • Madrid, Madrid, España Leica Biosystems A tiempo completo

    About the RoleAt Leica Biosystems, we're dedicated to advancing cancer diagnostics and improving lives. As a Customer Service Coordinator, you'll play a vital role in supporting our customers and sales teams worldwide.


  • Madrid, España Sagan A tiempo completo

    Job Title: Customer Service Coordinator - LatamLocation: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule. Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails. This role blends customer support with sales...


  • Madrid, Madrid, España TUV Rheinland A tiempo completo

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at TUV Rheinland. As a Customer Service Coordinator, you will be responsible for supporting our sales staff with quote preparation, customer requests, and inquiries. You will also be responsible for planning and scheduling customer appointments,...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Job Overview: Axionova Engineering Limited seeks a highly skilled Customer Service and Operations Coordinator to join our team. This is a full-time, remote position with a competitive salary of $65,000 per year.


  • Madrid, España Wolters Kluwer A tiempo completo

    Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors.We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.We are currently looking...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job DescriptionThe Customer Service Operations Coordinator is a critical role within Vertiv Co, responsible for ensuring the efficient operation of our field service team. As a key member of our operations team, you will be instrumental in scheduling and assigning jobs to our customer engineers and subcontractors, ensuring that we meet our customers'...


  • Madrid, Madrid, España JL Talent Partners A tiempo completo

    Business Service CoordinatorWe are seeking a highly organized and detail-oriented Business Service Coordinator to join our team in Madrid.Key Responsibilities:Manage administrative tasks, including contract registration, premium collection, and updating client files.Handle customer inquiries and provide expert advice on health insurance contracts, coverage,...


  • Madrid, Madrid, España Brambles A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our team at Brambles. As a key member of our customer-facing support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.


  • Madrid, España Wolters Kluwer A tiempo completo

    Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors.We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.We are currently looking...


  • Madrid, Madrid, España Ab Electrolux A tiempo completo

    **About Ab Electrolux:**At Ab Electrolux, we strive every day to shape living for the better for our consumers, people, and planet.**Job Summary:**We are seeking a skilled Customer Service Team Coordinator to join our team in Portugal. The successful candidate will be responsible for maintaining daily communication with an outsourced customer service...


  • Madrid, España Brambles Group A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...


  • Madrid, Madrid, España Eco Plus Solutions Ab A tiempo completo

    Service Coordinator Role in Ghent, BelgiumEco Plus Solutions Ab is a leading player in the automobile industry, committed to quality, innovation, and customer satisfaction. We are currently seeking an experienced Service Coordinator to join our team in Ghent, Belgium, with a hybrid work model offering flexibility and work-life balance.About the RoleWe are...


  • Madrid, España buscojobs España A tiempo completo

    Job Title : Customer Booking CoordinatorLocation : RemoteJob Type : Full-TimeAbout Us :We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...


  • Madrid, España An Epic Adventure A tiempo completo

    Job Title: Customer Booking CoordinatorLocation: RemoteJob Type: Full-Time About Us:We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...


  • Madrid, España buscojobs España A tiempo completo

    Job Title : Customer Booking Coordinator Location : Remote Job Type : Full-Time About Us : We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team...


  • Madrid, España An Epic Adventure A tiempo completo

    Job Title: Customer Booking CoordinatorLocation: RemoteJob Type: Full-Time About Us:We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job OverviewAt Vertiv Co, we are seeking a highly skilled and experienced Service Dispatcher to join our team. This is an excellent opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service.ResponsibilitiesCoordinate daily schedules and assignments for Customer Engineers and...


  • Madrid, España SSC Perfumes & Cosmetics A tiempo completo

    **Position**: **Are you passionate about the world of luxury?** Our team is constantly growing and we are looking for people with talent and enthusiasm for development We are a young, multicultural and innovative team that sees every day as a challenge and a new opportunity to grow together with the company If you want to conquer the world with us, **we...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Job DescriptionThe Customer Service Coordinator and Field Operations Manager plays a pivotal role in our organization, acting as the primary point of contact for customers while overseeing the efficient management of field operations. This dual responsibility requires exceptional communication skills, problem-solving abilities, and a proactive approach to...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Company OverviewAxionova Engineering Limited is a reputable organization seeking an exceptional individual to fill the role of Multifaceted Customer Support and Operations Coordinator. This position plays a vital part in our team, ensuring seamless communication with customers, efficient field service operations, and excellent customer satisfaction. Salary:...