Product Specialist
hace 3 semanas
.About the Role:In the Product Support Specialist role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their business. Our customers love the support and service we provide and your role will be to not only uphold similar standards but set new standards.The shift timing would be: 2:30 PM to 11:00 PM CET. This would be any 5 days of the week. This role is for people who reside in Europe and have a work permit.This role is for people who reside in Spain, Portugal or Morocco.If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to different departments (Data Science, Sales & Success, Marketing, etc.), eventually.Key responsibilities:Taking ownership of customer issues reported and seeing problems through to resolutionConducting product walkthrough and providing resolutions to customers' queriesResearching, diagnosing, troubleshooting, and identifying solutions to resolve customer issuesProvide prompt and accurate feedback to customersEnsure proper recording and closure of all issuesAnswering questions over email, phone calls, & live video calls.Finding ways to go above & beyond to help customer.About You:Empathy, and patience.Curiosity and a problem-solving mindset.Previous experience at a start-up or in a customer support role.Strong analytical background - our product is very math and numbers-heavySolid verbal, written, presentation, and interpersonal communication skillsExperience with Databases (including SQL queries), Microsoft Excel, PowerpointExperience working with Zohodesk or other support/service softwareMust have:1. Proficiency in both verbal and written French is mandatory.How to apply for this position?Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.Tip: Avoid using AI-generated responses. We want to hear from youAbout PriceLabs:PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.Every day, we price over 400,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine
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Product Specialist
hace 1 semana
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Pricelabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
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Product Specialist
hace 1 semana
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Pricelabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
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Product Specialist
hace 1 semana
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at PriceLabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
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Product Specialist
hace 1 semana
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at PriceLabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
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Product Support Specialist
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Product Support Specialist
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Product Specialist
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Product Specialist
hace 1 semana
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at PriceLabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key Responsibilities:Take ownership of customer issues and see problems through to...
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Product Specialist
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Product Specialist
hace 3 días
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Product Specialist
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Sevilla, Sevilla, España Stryker Group A tiempo completoJob Title: Product Specialist - Manual and RoboticThe Product Specialist - Manual & Robotic is a key role within Stryker Group, responsible for driving business growth and customer satisfaction in the joint replacement market.Key Responsibilities:Provide clinical product support to end-users, including surgeons and hospital staff, to ensure successful...
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Product Specialist
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Sevilla, Sevilla, España Stryker Group A tiempo completoJob Title: Product Specialist - Manual and RoboticThe Product Specialist - Manual & Robotic is a key role within Stryker Group, responsible for driving business growth and customer satisfaction in the joint replacement market.Key Responsibilities:Provide clinical product support to end-users, including surgeons and hospital staff, to ensure successful...
