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At Bridgestone Mobility Solutions, we are looking for an Administration Specialist to join our Administration team (based in Leipzig, Amsterdam and Barcelona) dedicated to our Central (DACH & Nordics) customer base. Your primary purpose is to support all sales and customer-related administrative processes in the region to make Webfleet Solutions a beautiful commercial success in these countries.
Here is a little taste of your challenge: Handle all administration related to services, from customer signature up to installation partner assignment and ultimately contract activation;Coordination of national deployments;Ensuring correct data and monitoring progress on installations;Coordinate after sales activities for existing customer database;Coordinate customer complaint handling until resolution;Assist the Accounts Receivable department in solving invoice or payment queries;Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period;Supporting the sales team, and perform as the prime point of contact for the account managers of Webfleet Solutions Fleet management products & services on contract queries;Report directly into the Administration team supervisor. What do we expect from you? To be successful as an Administration specialist, this is the kind of profile we have in mind:
You have Native level of German. Excellent communication skills in English;At least 2-3 years of experience in a similar role;Understanding of business processes and the ability to improve them when required;Confident and have experience working in a B2B environment;Stress-resistant under pressure;You are solution oriented and accurate person with a positive attitude;Enjoy working in a team in an international and dynamic environment;Excellent computer and administration/organization skills;Understanding technical issues is an asset. What can you expect from us? The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures.A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don't like the people you work with.Decisive actions. We don't like to wait. It's in our DNA to move forward. So, it only makes sense that we don't jam the company with lots of layers. We make things happen quickly.Let's not forget the good stuff Working from home up to 3 days a week.500 euros gross to set up your home office and an additional monthly home office allowance.Chance to work abroad for 40 working days per year.Birthday off and volunteering time off.Additional health and dental insurance.100% employer-funded pension scheme.Lunch, childcare or transportation vouchers.Unlimited access to LinkedIn Learning.Access to Gofluent platform to learn new languages.Employee Assistance Program.Discount on Bridgestone tyres.Who are we? We are Bridgestone Mobility Solutions, and we are on a mission to move the world towards a sustainable future using data-driven mobility.
The high-value products and services we develop for fleets, original equipment manufacturers and governments make travel smoother, reduce congestion, increase accessibility, improve vehicle and road safety and cut carbon emissions.
Bridgestone Mobility Solutions is a Business Unit of the Bridgestone Corporation, a global leader in tyres and rubber, present in Europe, the Americas, Australia and Africa.
Webfleet is one of our lines of business within Bridgestone Mobility Solutions. A globally trusted fleet management solution, Webfleet analyses live data from hundreds of thousands of vehicles to help businesses boost fleet productivity, cut costs and increase safety.
Webfleet is used by more than 50,000 customers worldwide, providing them with the industry's largest support network and the widest range of dedicated applications and integration tools.
For further information, please visit webfleet.com. Follow us on Twitter @WebfleetNews and Instagram @bridgestonemobilitysolutions. For more information about Bridgestone in EMIA, please visit www.bridgestone-emia.com and Bridgestone newsroom.
Want to join us? If that's a yes, please apply and upload your CV.(In English) We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
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