Key Account Manager

hace 3 semanas

Barcelona, España Sequra A tiempo completo

.About seQuraseQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable instalments of up to 24 months.Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.About the roleAs a Key Account Manager, you'll be at the heart of our dynamic ecosystem, working closely with both our innovative merchants and your dynamic sales and marketing colleagues. This role isn't just about managing key accounts; it's an opportunity to immerse yourself in the fast-paced world of e-commerce and payments. This role is key to market growth and is in contact with marketing, business, and sales.What challenges you'll be solvingAssist in the strategic development and expansion of our business in the Portuguese market.Conduct product market research to identify opportunities, trends, and key players in the Portuguese financial sector.Manage and nurture relationships with key accounts in the Portuguese market and propose marketing actions and campaigns to help our clients improve conversion.Develop account plans, conduct regular reviews, and ensure customer satisfaction through effective communication and service delivery.Utilize project management skills to oversee the implementation of initiatives aimed at enhancing our presence in the Portuguese market.Collaborate with cross-functional teams to execute projects efficiently and achieve strategic objectives.Propose and implement improvements to existing products, services, or processes to better align with the specific demands of the Portuguese market.Gather feedback from clients and collaborate with internal teams to drive continuous improvement.Prepare regular reports on key account performance, market trends, and competitor activities.Utilize data and insights to make informed decisions and optimize strategies.What we offerWe have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible

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