Global Sales Operations Specialist

hace 1 semana

Barcelona, España Docplanner A tiempo completo

.With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM.Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen.Job DescriptionWe are looking for a Global Sales Operations Analyst to join our Global Sales team in a hybrid role combining data-driven analysis and hands-on business operations. In this position, you will play a pivotal role in optimizing global sales processes and driving impactful projects across multiple markets.Key Responsibilities:Generate Actionable Insights: Lead research projects, run experiments, and analyze CRM data to uncover opportunities for sales process improvements and better decision-making.Optimize Sales Rep Productivity: Drive product and CRM automations, streamline sales operations, and redefine routines to boost efficiency and effectiveness.Enable Global Sales Teams: Create and deliver training programs and enablement tools to help sales teams sell more effectively and efficiently across all markets.Analyze and Improve Sales Execution: Shadow sales representatives to identify gaps in pitch strategies and execution, providing insights for continuous improvement, including defining cadences and communication touchpoints by channel.Leverage Data Expertise: Query and manage data using tools like Tableau and SQL to provide dashboards, reports, and insights for informed decision-making.Scale Local Successes Globally: Identify successful initiatives and experiments in one market and adapt them into scalable, global projects.Collaborate with Market Stakeholders: Engage with in-market teams to align on project goals, ensure progress, and incorporate local feedback into global strategies.Lead Project Management Efforts: Take ownership of key projects, ensuring timelines, monitoring progress, resolving issues, and delivering results.Continuously Improve the Sales Operations Flow: Drive continuous improvement of global sales operations processes for greater efficiency and effectiveness.QualificationsWhat makes you a great fit?3-5 years of professional experience, ideally with exposure to sales operations or a similar business-oriented role.Strong analytical skills with the ability to understand and optimize complex processes.Business-oriented mindset with a hands-on approach to operations and process improvements

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