![Dynatrace](https://media.trabajo.org/img/noimg.jpg)
Senior Application Support Analyst
hace 2 meses
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description We are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.
In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as necessary
Key Responsibilities;
Identify opportunities for application enhancement to improve efficiency and resilience Create and manage all aspects of users' application security; profiles, roles, permissions, and sharing rules in SuccessFactors Prepare and execute manual data migrations as requested Configure system settings, workflows, and processes to meet specific business requirements. Update and document knowledge base articles and system process flows as required Collaborate with cross-functional teams to ensure smooth integration between SuccessFactors modules and other HR systems Proactively identify opportunities for process improvement and optimization within the SuccessFactors environment Stay informed about system updates and industry best practices to enhance system capabilities Contribute to the bi-annual SuccessFactors release management processCreate and maintain custom reports and dashboards to provide key HR metrics and analytics , including Table, Canvas, and Story reporting within SuccessFactors. Work with stakeholders to understand reporting requirements and deliver actionable insights Support the broader production team by triaging issues for other business applications such as Saleforce, NetSuite, Varicent, ZenDesk, Totango, SmartRecruiters and more Work closely and effectively with business stakeholders, development team and other run-team members to ensure application performance and end-user satisfaction Occasional after-hours support may be required due to high volumes of tickets Qualifications Advanced knowledge of SAP-SuccessFactors Administrator credentials Strong organizational and communication skills Experience with ITIL/ITSM processes, SDLC best practices, ticketing systems including Freshworks, and Jira Experience with data tools like Data Loader and Demand Tools is preferred Prior experience with business additional applications: Salesforce, NetSuite, Varicent, Totango, Zendesk, SmartRecruiters, and Boomi is a plus Excellent ability to work across the organization with users at various levels of application proficiency Passion to work within a fast paced, high energy, high tech environment Must have very good written and verbal communication skill Must be self-motivated and pro-active Comfortable working on a variety of simple to complex projects Comfortable working with Large organization with global footprint would be a plus. Prior experience with Agile methodology Bachelor's Degree in Computer Engineering, Business Administration or Information Systems preferred Additional Information ??
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly . Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow . A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. A relocation team that is eager to help you start your journey to a new country , always there to support and by your side. Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Senior Application Support Analyst
hace 1 mes
Barcelona, España Dynatrace A tiempo completo.Company DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Senior Application Support Analyst
hace 3 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Senior Application Support Analyst
hace 1 mes
Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as...
-
Senior Application Support Analyst
hace 2 semanas
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as...
-
Senior Application Support Analyst
hace 2 semanas
Barcelona, Barcelona, España dynaTrace software GmbH A tiempo completoWe are looking for an experienced Senior Application Support Analyst to join our global Business Systems team, with strong expertise in SAP SuccessFactors. As part of this role, you will be responsible for providing tier 2/3 support for the global SAP-SuccessFactors application. This includes resolving production support tickets, managing users, and...
-
Senior Application Support Analyst
hace 3 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completoDynatrace's Mission: At Dynatrace, our mission is to ensure software functions seamlessly. Our platform merges thorough observability and continuous runtime application security with advanced AIOps to offer insights and smart automation from data. Join Our Team: We are on the lookout for a skilled Senior Application Support Analyst to join our global...
-
Senior Application Support Analyst
hace 1 mes
Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors. In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as...
-
Senior Application Support Analyst
hace 1 mes
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Senior Application Services and Support
hace 1 mes
Barcelona, España Ambit BST A tiempo completoWe are looking for an "**Senior Application Services and Support Coordinator **" to provide services to one of our clients, a multinational pharmaceutical company. **MISSION**: - Ensures operational quality/service performance in accordance with defined SLAs and proactively review support tickets to ensure service quality. - Correct provisioning of the...
-
Senior Application Support Analyst
hace 1 mes
Barcelona, España Dynatrace A tiempo completoJob DescriptionWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors. In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating...
-
Senior Sap Successfactors Support Analyst
hace 2 semanas
Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as...
-
Senior Sap Successfactors Support Analyst
hace 1 día
Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role, you will provide tier 2/3 support for the global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users, and coordinating escalations as...
-
Senior Application Support Analyst
hace 5 días
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:We are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating...
-
Senior Application Support Analyst
hace 2 meses
Barcelona, España Dynatrace A tiempo completo**Company Description** We are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors. Key Responsibilities; - Prepare and execute manual data migrations as requested - Configure system settings, workflows, and processes to meet specific business requirements. - Update...
-
Senior Sap Successfactors Support Analyst
hace 6 días
Barcelona, España Dynatrace Software Gmbh A tiempo completoWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors. In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating escalations as...
-
Senior Sap Successfactors Support Analyst
hace 6 días
Barcelona, España Dynatrace A tiempo completo.Job Description We are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating...
-
Senior Application Services and Support
hace 2 semanas
Barcelona, Barcelona, España Ambit BST A tiempo completoWe are looking for an "Senior Application Services and Support Coordinator " to provide services to one of our clients, a multinational pharmaceutical company.MISSION: Ensures operational quality/service performance in accordance with defined SLAs and proactively review support tickets to ensure service quality. Correct provisioning of the services, its...
-
Senior Sap Successfactors Support Analyst
hace 6 días
Barcelona, España Dynatrace A tiempo completo.Job DescriptionWe are searching for a new Senior Application Support Analyst to join our global Business Systems team, with extensive knowledge of SAP SuccessFactors.In this role your will provide tier 2/3 Support global SAP-SuccessFactors application by resolving production support tickets, addressing logged issues, managing users and coordinating...
-
Application Support Analyst
hace 2 semanas
Barcelona, Barcelona, España Zurich Insurance A tiempo completoOur opportunityWe are seeking a highly motivated Application Support Analyst to join our Sourcing & Procurement organisation. We are embarked on a journey to deliver next-generation services which truly put our customers in focus. You will be key in our mission to succeed.Your roleAs an Application Support Specialist your main responsibilities will be:You...
-
Application Support Analyst
hace 1 semana
Barcelona, España Zurich Insurance A tiempo completo**Our opportunity** We are seeking a highly motivated Application Support Analyst to join our Sourcing & Procurement organisation. We are embarked on a journey to deliver next-generation services which truly put our customers in focus. You will be key in our mission to succeed. **Your role** **As an Application Support Specialist your main...