Luxury Customer Service Specialist
hace 2 meses
.B2B RECURSOS HUMANOS select LUXURY CUSTOMER SERVICE SPECIALIST for consolidated Business Group dedicated to providing services related to Tourism, short term rentals and flexible accommodations. The selected candidate will be the main liaison between the company and its guests. To achieve this, it will use different online platforms such as the Marriott Homes & Villas website, Airbnb, Vrbo and corporate clients. Your job will be to make sure that every guest has a 5-star experience from the moment they contact the company. JOB FUNCTIONS: Provide exceptional support to guests throughout their stay, acting as the main point of contact, available via WhatsApp, email, and phone. Building relationships with guests over many years. Ensure an efficient and effective flow of communication with other departments and management. Demonstrate instant availability to respond promptly to all chats, calls, emails, company inquiries, and communication needs across all platforms throughout the day. Enter OTAs, direct bookings, and agent leads into our PMS and keep up-to-date records of all system updates. Have the ability to address any queries from our guests and provide a unique stay and experiences for them. The goal is to make sure that every qualified enquiry becomes a booking and an engaged customer. Track all OTA, direct, and agent leads, updating the PMS as needed. Coordinate with the administrative team the entire booking process, from the contract stage to the payment and return of the deposit. Generate and send daily and weekly reports of owner bookings and obtain approvals from owners. OFFERED: General Regime, Employment Contract. Freedom to put your own ideas into practice. Accountability from day one, with experienced and supportive team members around you. Opportunities to progress in the company. The opportunity to meet guests from all over the world and to work in a vibrant, fun environment with like-minded people. Full-time. Salary: 18,000 Euros gross per year. If you feel identified with the company and want to get into a very interesting work project, send your CV to:JOB REQUIREMENTS: Minimum Studies: Bachelor's Degree or Higher Training Cycle in Hospitality and Tourism or similar. Experience: At least 5 years of experience as a receptionist or similar position. Specific training as a receptionist is an asset. Strong relationship-building skills and a keen interest in multiple topics. Languages: Fluent English and Spanish are essential. The ability to speak a third language will be an asset. Dutch, German or French are valuable. Understanding Luxury Travel and Travelers. Be a person willing to help with positive energy. Excellent and adaptable communication skills: able to alter style while remaining clear and concise. Multitasking at speed: Analytical thinking while maintaining attention to detail and meeting deadlines. Warm and friendly character that is efficient, precise and constantly demanding of excellence
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Luxury Customer Service Specialist
hace 2 meses
Málaga, España B2B Recursos Humanos A tiempo completo.B2B RECURSOS HUMANOS select LUXURY CUSTOMER SERVICE SPECIALIST for consolidated Business Group dedicated to providing services related to Tourism, short term rentals and flexible accommodations. The selected candidate will be the main liaison between the company and its guests. To achieve this, it will use different online platforms such as the Marriott...
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Client Service Specialist – Luxury Fashion Retailer
hace 4 semanas
Málaga, Málaga, España Course A tiempo completoRole OverviewWe are seeking a highly motivated Client Service Specialist to join our team at the Diesel Store in Malaga McArthurGlen Outlet.Main ResponsibilitiesClient Centricity - Act with empathy and care, providing an exceptional in-store experience for each client.Sales and Customer Service - Develop and nurture meaningful relationships with clients,...
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Luxury Customer Service Specialist
hace 2 meses
Málaga, España B2B Recursos Humanos A tiempo completoB2B RECURSOS HUMANOS select LUXURY CUSTOMER SERVICE SPECIALIST for consolidated Business Group dedicated to providing services related to Tourism, short term rentals and flexible accommodations.The selected candidate will be the main liaison between the company and its guests.To achieve this, it will use different online platforms such as the Marriott Homes...
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Luxury Retail Sales Specialist
hace 4 semanas
Málaga, Málaga, España Bella Hats S.L. A tiempo completoBella Hats S.L., a renowned headwear shop, is seeking an experienced Luxury Retail Sales Specialist to join its team in Málaga, Spain.Job DescriptionThe successful candidate will be responsible for providing exceptional customer service, promoting premium brands, and ensuring a seamless shopping experience for clients. Key tasks include:Greeting and...
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Customer Service Specialist
hace 2 semanas
Málaga, España Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USD Work Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Luxury Sales Specialist
hace 4 semanas
Málaga, Málaga, España Bella Hats A tiempo completoBella Hats: A Hub for Luxury HeadwearAt Bella Hats, we pride ourselves on offering the finest quality headwear from renowned Italian artisans and miliners. Our stores are synonymous with exceptional service, expert knowledge, and a passion for luxury brands.About UsWe have been serving discerning customers since our inception in 1992 in Prague, Czech...
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Málaga, España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to MalagaThe Customer Support Agent/Specialist daily tasks:The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers.Profile and knowledge: This service includes technology onboarding/walkthrough products, software, and...
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Málaga, España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to Malaga The Customer Support Agent/Specialist daily tasks: The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers. Profile and knowledge: This service includes technology onboarding/walkthrough products, software,...
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Customer Service and Operations Specialist
hace 6 horas
Málaga, Málaga, España Madison Technologies A tiempo completoCompany OverviewMadison Technologies is a leading provider of connectivity products and technologies, with a strong presence in Australia and New Zealand. Our company has a rich history, dating back to 1991, and has grown to employ over 160 people across our various businesses.About UsWe operate multiple specialist companies that develop and deliver...
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Málaga, España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to MalagaThe Customer Support Agent/Specialist daily tasks:The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers.Profile and knowledge:This service includes technology onboarding/walkthrough products, software, and...
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Málaga, España Nordic Jobs Worldwide A tiempo completoNorwegian-Speaking Customer Service Specialist to Malaga The Customer Support Agent/Specialist daily tasks: The Customer Support Specialist (CSS) is primarily focused on providing a highly customized and personal experience for Zahoree Client's end customers. Profile and knowledge: This service includes technology onboarding/walkthrough products, software,...
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Customer Service Specialist
hace 4 semanas
Málaga, Málaga, España Astrea Recruitment A tiempo completoCompany OverviewAstrea Recruitment is a leading recruitment agency committed to transforming the challenges of finding a new job into an inspiring path of change and support. With 17 years of experience in the industry, we pride ourselves on being one of the best in the recruitment field.Job SummaryWe are seeking a skilled and tech-savvy Customer Service...
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Customer Service Representative
hace 4 semanas
Málaga, Málaga, España Sd Worx A tiempo completoCustomer Support Specialist**About the role:**We are seeking a highly skilled Customer Support Specialist to join our team in Málaga. As a key member of our payroll and HR services team, you will play a vital role in ensuring our clients' employees receive top-notch support.Key responsibilities:Provide first-line support to our customers, employees, and...
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Luxury Retail Sales Ambassador
hace 6 horas
Málaga, Málaga, España Coach A tiempo completoAbout Coach">At Coach, we're driven by a passion for modern luxury and a commitment to quality craftsmanship. Our brand is synonymous with effortless New York style, and we're dedicated to reimagining luxury for today's consumer.Job SummaryThe Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling...
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Customer Service Specialist
hace 1 mes
Málaga, Málaga, España Officeworks Ltd A tiempo completoAbout UsAt Officeworks, we're dedicated to making a positive impact on our customers and the community. Our team is passionate about delivering excellent service and creating a welcoming environment for everyone.About the RoleWe're seeking a motivated and customer-focused individual to join our Malaga store team. As a key member of our operational staff,...
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Customer Service Specialist
hace 4 semanas
Málaga, Málaga, España Webhelp Spain A tiempo completoAbout the RoleAs a Customer Service Representative at Webhelp Spain, you will be the first point of contact for our eCommerce customers. Your primary responsibility will be to provide exceptional customer experiences through phone and chat support, ensuring that every interaction is tailored to meet their needs.
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Retail Sales Associate
hace 4 semanas
Málaga, Málaga, España Bella Hats S.L. A tiempo completoBella Hats S.L. is a leading luxury headwear retailer, renowned for its exquisite products and exceptional customer service.About UsEstablished in 1992 in Prague, Czech Republic, we have expanded our presence to various markets as direct retailers or wholesalers, solidifying our position as a premium brand.We pride ourselves on our passion for delivering...
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Global Customer Experience Specialist
hace 5 días
Málaga, Málaga, España Snaphunt A tiempo completoJob SummaryWe are seeking a highly skilled Global Customer Experience Specialist to join our team in Benalmádena, Spain. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to B2B customers worldwide.
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International Customer Service Specialist in Lisbon
hace 4 semanas
Málaga, Málaga, España Blu Selection A tiempo completoYour Future Role:Job DescriptionWe are seeking an International Customer Service Specialist to join our team in Lisbon. As a Streaming Expert for Online Platform, you will be responsible for providing world-class service to clients' customers while working on projects of top prestigious and worldwide brands.Main Responsibilities:Supporting clients'...
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French Speaking Customer Care Advisor
hace 5 días
Málaga, España Language Matters A tiempo completoAn exciting role has arisen for a French speaker to join a successful Luxury Fashion Retail and e-commerce team based in Merton, South London. We are looking for a French Customer Service Representative to join their fun, dynamic and friendly team. If you work in a retail environment, this could be a step up to an office based role.The package: Salary: £13...
