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Manager De Banquetes
hace 2 meses
.Estamos buscando un Gerente de Banquetes y Eventos para unirse a nuestro equipo en Camiral Golf & Wellness. Este rol trabajará en estrecha colaboración con nuestro equipo de ventas de conferencias y catering para supervisar y garantizar la entrega de todos los banquetes, conferencias y eventos corporativos según los estándares de LHW.Este rol es parte del equipo de gestión del hotel y reportará al Director de Alimentos y Bebidas (F&B; ).TareasSupervisar la entrega operativa de todas las conferencias y eventos de banquetes de acuerdo con lo acordado con el cliente y sus expectativas.Programar, capacitar y asesorar al equipo de banquetes.Coordinar con agencias temporales para conseguir a los empleados adecuados.Inspeccionar la presentación y vestimenta del personal, y corregir cualquier deficiencia.Preparar el área / sala de banquetes, asegurando la limpieza y la correcta disposición de muebles / equipos.Inspeccionar y mantener los montajes de mesas para asegurar limpieza, orden y conformidad con los requisitos del grupo y los estándares de la empresa, y resolver cualquier problema.Demostrar conocimiento de todos los departamentos dentro de la propiedad.Comunicar las necesidades del grupo a varios departamentos dentro de la propiedad.Buscar constantemente formas de mejorar la entrega del servicio y oportunidades para generar ingresos adicionales.Apoyar a los departamentos de Alimentos y Bebidas durante los períodos de alta demanda.Asegurar que todo el personal realice sus deberes e interactúe con todos nuestros huéspedes de manera cálida, amigable y cortés.Asegurar la pronta resolución de las quejas de los clientes, incluyendo el seguimiento de las mismas.- Responsable de garantizar los más altos estándares de salud y seguridad para todos los eventos de banquetes y corporativos.RequisitosExperiencia previa en una posición similar en hoteles de lujo.Español e inglés nivel avanzado.Buenas habilidades de comunicación y organización.Flexibilidad.Atención al detalle.Capacidad para establecer relaciones con huéspedes y colegas por igual.Capacidad para ser un defensor del cliente y asegurar que la entrega del servicio sea como se acordó con el cliente.Pasión por el cuidado del cliente y por interactuar con nuestros huéspedes.BeneficiosContrato estableManutención incluida ( olvídate del tupper)Actividades de empresa : torneos de pádel entre trabajadores, clases de pilates, sesiones de Mindfulness y mucho másPosibilidad de utilizar nuestras instalaciones y descuentos en nuestros hoteles, Wellness Centro, golf y restaurantes.Descuento en gasolina.Gympass - descuentos en gimnasio, y apps de bienestar.Camiral Golf and Wellness is placed in 540 hectares of Mediterranean forest and located just one hour from Barcelona, with many national and international road, rail and air connections and just 20 minutes from the historic town of Girona.Opened in 1999, Camiral quickly established an international reputation for outstanding quality
