Dyson Customer Service Agent

hace 2 semanas

Barcelona, España Cpm International A tiempo completo

Dyson is a globally recognised, premium household name.
They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.
We're looking for Customer Service Agents who are fluent in the Spanish language and have good level of English, are excited by innovation and thrive on challenges to join our vibrant Dyson customer care team and to interact with owners of some of the most innovative and stylish Dyson products in the world.
We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We're Curious: Proactive approach to problem-solving and a "can do" attitude.
We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
What you'll be doing?
Handle inbound calls from existing and potential Dyson customers, assisting with enquiries and looking for solutions if they are experiencing difficulties with their order or device.
As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
In more extenuating circumstances you may agree and arrange a technician visit or to send additional/spare parts directly to the clients.
You'll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).
You'll be a Dyson Ambassador by educating customers on Dyson Technology, demonstrating a full understanding of Dyson's products and brand values.
Requirements What skills & experience you'll bring to us?
Have a fluent level of written & spoken Spanish.
Have a good level of English to communicate with our international team.
Be eligible to work in Spain.
Appreciate excellent customer service - no matter whether it's a call, email, or social media, we want to offer our customers the best possible experience.
Have good computer skills and experience with MS Office.
Solution-oriented to provide the correct and best outcome for the customer.
Well-organised and able to prioritise the workload with the ability to work under pressure.
Benefits What do we offer?
Starting date: 28th of October 2024.
Contract: Temporary.
Salary: 19.000€ gross per year.
Working hours: Full Time (39 hours per week) - rotating schedule Monday - Sunday between 8 am and 8 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
Work Model: Hybrid working model.
Fully Paid Training that optimally prepares you for your job - 3 weeks duration (office-based).
24 days holidays per year on a full-time basis.
Employee Assistance Program - Free, confidential, and impartial guidance and support.
Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.
Best-in-class people engagement activities and programs.
Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
Location: Barcelona, Spain Who Are We CPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation.
We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
#WeCare #WeAreCurious #WeAchieveTogether

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    {"title": "Customer Service Agent", "description": "About the RoleCpm International is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and looking for solutions if they are experiencing...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    {"title": "Customer Service Agent", "description": "About the RoleCpm International is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and looking for solutions if they are experiencing...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completo

    Job SummaryCPM International Telebusiness S.L. is seeking a highly skilled and fluent Italian language Customer Service Agent to join our vibrant customer care team. As a Dyson Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues related to their...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completo

    Job SummaryCPM International Telebusiness S.L. is seeking a highly skilled and fluent Italian language Customer Service Agent to join our vibrant customer care team. As a Dyson Customer Service Agent, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues related to their...

  • Dyson Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Dyson customer care team as a Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty to the Dyson brand.Key ResponsibilitiesHandle inbound calls from...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Dyson customer care team as a Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty to the Dyson brand.Key ResponsibilitiesHandle inbound calls from...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Swedish-speaking Customer Service Agent to join our vibrant Dyson customer care team. As a key member of our team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries, and providing solutions to issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Swedish-speaking Customer Service Agent to join our vibrant Dyson customer care team. As a key member of our team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries, and providing solutions to issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Job SummaryCPM International is seeking a highly skilled and fluent French-speaking Customer Service Agent to join our vibrant customer care team. As a key member of our team, you will be responsible for providing exceptional customer service to Dyson customers, resolving issues, and promoting our innovative products.Key ResponsibilitiesHandle customer...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Job SummaryCPM International is seeking a highly skilled and fluent French-speaking Customer Service Agent to join our vibrant customer care team. As a key member of our team, you will be responsible for providing exceptional customer service to Dyson customers, resolving issues, and promoting our innovative products.Key ResponsibilitiesHandle customer...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Dyson Customer Service Agent. As a key member of our customer care team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to the Dyson brand.Key ResponsibilitiesHandle inbound calls from...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Dyson Customer Service Agent. As a key member of our customer care team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to the Dyson brand.Key ResponsibilitiesHandle inbound calls from...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Italian language speaker to join our Dyson customer care team as a Customer Service Agent. As a key member of our team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Italian language speaker to join our Dyson customer care team as a Customer Service Agent. As a key member of our team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Norwegian language speaker to join our team as a Customer Service Agent for Dyson. As a key member of our customer care team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 7 días

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Norwegian language speaker to join our team as a Customer Service Agent for Dyson. As a key member of our customer care team, you will be responsible for handling inbound calls from existing and potential Dyson customers, assisting with enquiries and resolving issues with their orders or devices.Key...

  • Dyson Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent French-speaking Customer Service Agent to join our team at CPM International. As a key member of our customer care team, you will be responsible for providing exceptional support to Dyson customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesHandle inbound calls from customers,...

  • Dyson Customer Service Representative

    hace 1 semana

    Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent French-speaking Customer Service Agent to join our team at CPM International. As a key member of our customer care team, you will be responsible for providing exceptional support to Dyson customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesHandle inbound calls from customers,...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent French-speaking Customer Service Agent to join our vibrant team at CPM International. As a key member of our customer care team, you will be responsible for providing exceptional support to Dyson customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesHandle inbound calls from existing...

  • Dyson Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent French-speaking Customer Service Agent to join our vibrant team at CPM International. As a key member of our customer care team, you will be responsible for providing exceptional support to Dyson customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesHandle inbound calls from existing...