Supervisor/A Front Office

hace 3 semanas


Barcelona, España Hilton Barcelona A tiempo completo

¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290 habitaciones. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de **Hilton.****¿Cuáles serán mis funciones principales?**El Supervisor de Front Office es responsable de asignar el trabajo y garantizar el cumplimiento de las tareas diarias del departamento para entregar al cliente un servicio excepcional y al hotel rentabilidad financiera.Entre sus funciones, destacamos las siguientes:- Asegurar la experiência óptima de los clientes incluyendo las tareas pertinentes.- Maximizar la ocupación y utilizar técnicas de up-selling para promover los servicios e instalaciones del hotel.- Revisar, comprobar y mantener a los miembros del equipo y al Manager informado sobre cualquier información relevante de cada turno.- Supervisar el desempeño de los miembros del equipo de Front Office en todas sus tareas.- Resolver las quejas de los clientes de una forma rápida, amistosa y eficiente y apoyar en la resolución de quejas y problemas a los miembros del equipo siempre que lo necesiten.- Programar, asignar el trabajo diario, dirigir las reuniones previas al cambio de turno, informar y entrenar a los miembros del equipo.Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta queremos conocerteTipo de puesto: Jornada completaUbicación del trabajo: Empleo presencial



  • Barcelona, España Hilton Barcelona A tiempo completo

    ¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...

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  • Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completo

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    hace 2 semanas


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    What’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance in...


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    What’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day: - Support the Front Office Manager all required tasks. - Assign work and supervise team members performance...

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    hace 2 meses


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    hace 2 meses


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    hace 2 meses


    Barcelona, España Hilton Diagonal Mar Barcelona A tiempo completo

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    hace 2 meses


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