Front Desk Supervisor
hace 8 meses
Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
**What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
**DIVERSITY, EQUITY & INCLUSION IS AT THE CORE OF WHO WE ARE.**
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
-
Front Desk Supervisor
hace 4 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 3 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 8 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
hace 4 meses
Barcelona, España Aire Ancient Baths A tiempo completoThe role:As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities:Client experienceEnsure...
-
Front Desk Supervisor
hace 4 meses
Barcelona, España Aire Ancient Baths Copenhagen A tiempo completoThe role:As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities:Client experienceEnsure...
-
Front Desk Supervisor Lead
hace 2 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoThe Ritz-Carlton is seeking a highly skilled Front Desk Supervisor Lead to join our team. In this role, you will be responsible for supervising a team of front desk staff to ensure that every guest receives exceptional service. This includes managing check-in processes, resolving guest complaints, and maintaining accurate records.Our ideal candidate will...
-
Front Desk Supervisor
hace 4 meses
Barcelona, España Aire Ancient Baths Copenhagen A tiempo completoThe role: As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team.The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities: Client experience...
-
Oxs84 Front Desk Supervisor
hace 7 días
Barcelona, España Reconocida Empresa A tiempo completoDescription: The Front Desk Supervisor will provide the best in-house guest experience to visitors, employees, and brands in our Management Offices. He/She is part of the hospitality team within the space and works closely with all teams. He/She is responsible for looking after all employee requests and the daily duties and running of the Offices, working in...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España AIRE Ancient Baths Copenhagen A tiempo completoThe role:As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities:Client experienceEnsure...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Aire Ancient Baths A tiempo completoThe role :As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team.The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities :Client experienceEnsure...
-
Front Desk Supervisor
hace 4 meses
Barcelona, España Aire Ancient Baths A tiempo completoThe role: As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele. Key responsibilities: Client...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España Aire Ancient Baths A tiempo completoThe role :As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team.The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities :Client experienceEnsure...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España AIRE Ancient Baths Copenhagen A tiempo completoThe role:As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities:Client experienceEnsure...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España AIRE Ancient Baths Copenhagen A tiempo completoThe role: As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities: Client experience ...
-
Front Desk Night
hace 7 meses
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Front Desk Night - Supervisor (Full time #539792) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain **A brief description about us**: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by...
-
Front Desk Team Lead
hace 2 semanas
Barcelona, Barcelona, España Hotel Arts Barcelona A tiempo completoAbout the RoleWe are seeking an experienced Front Desk Supervisor to join our team at Hotel Arts Barcelona. In this role, you will be responsible for overseeing the front desk operations, ensuring exceptional guest service, and maintaining a high level of productivity.
-
OXS84 Front Desk Supervisor
hace 1 semana
Barcelona, España Reconocida empresa A tiempo completoDescription: The Front Desk Supervisor will provide the best in-house guest experience to visitors, employees, and brands in our Management Offices. He/She is part of the hospitality team within the space and works closely with all teams. He/She is responsible for looking after all employee requests and the daily duties and running of the Offices, working in...
