Front Desk Supervisor
hace 2 meses
Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
**What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
**The Hilton Recruiting Team
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completo.Job Description - Front Desk Supervisor (HOT0B27Y)Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a Front Desk Supervisor, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience with us.Key Responsibilities:Client Experience:...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a Front Desk Supervisor, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience with us.Key Responsibilities:Client Experience:...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Client Experience: Ensure a high level of satisfaction among our...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Client Experience: Ensure a high level of satisfaction among our...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 6 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 7 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0AZ8U) Job Description Front Desk Supervisor ( Job Number: HOT0AZ8U ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y)Job DescriptionFront Desk Supervisor ( Job Number: HOT0B27Y )Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0AZ8U) Job Description Front Desk Supervisor ( Job Number: HOT0AZ8U ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y)Work Locations Hilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0AZ8U) Job Description Front Desk Supervisor ( Job Number: HOT0AZ8U ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Job Description Front Desk Supervisor ( Job Number: HOT0B27Y ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoJob Title: Front Desk SupervisorAt Aire Ancient Baths, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional experience for our guests.Key Responsibilities:Coordinate front desk activities and supervise the team to...
