Engagement Manager, Customer Success
hace 5 días
.Who we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive? If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce. At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field. We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across Houston, London, Madrid, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC. What we are looking for If you get excited about selling, solutioning, onboarding, nurturing and growing enterprise clients; if you excel at converting code talk into business value discussions; if you want to grow your career in a venture-funded Silicon Valley tech company - you have come to the right place. We would like to meet you. We are looking for a top-notch Customer Success & Engagement Manager (CSEM) who will be responsible for pitching, solutioning and rolling out Zinier's innovative Field Service Platforms to our enterprise customers (prospects and current) worldwide. As a key member of the team, you will be utilizing your outstanding project management, technical and client engagement skills to present the value of Zinier to potential customers, to deliver the solution on time and on budget to the customer. You'll leverage your deep experience scoping software implementations, as well as your knowledge in SaaS to inspire customer confidence in the value of our Customer Success and Solutions Delivery team. Role Responsibilities Get exposed to the latest technology constructs such as low code, platform solutions and AI in field service. Become a business owner balancing customer goals, revenue and margin in both presales, implementation and post-launch projects. Work with business and IT stakeholders to accelerate time to value on implementation projects. Collaborate with diverse stakeholders such as Solution Architects and development teams to ensure on-time launch of projects. Understand Zinier products in order to influence product development plans and schedules. Support and collaborate with the Zinier Sales and Business Development team to present our solution in a comprehensive and compelling way to win business
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Engagement Manager, Customer Success
hace 4 meses
Madrid, España Zoomcar A tiempo completo.Who we are80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 5 meses
Madrid, España Zoomcar A tiempo completo.Who we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Strategic Customer Success
hace 3 semanas
Madrid, Madrid, España Zoomcar A tiempo completo**About Us**Zinier is on a mission to empower Deskless Workers worldwide by providing them with innovative field service solutions. Our team is comprised of passionate individuals who believe in making a positive impact on the global workforce.We are a remote-first company with a global presence, and our hybrid workforce spans across multiple locations. Our...
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Engagement Manager, Customer Success
hace 5 días
Madrid, España Zoomcar A tiempo completoWho we are80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 5 días
Madrid, España Zoomcar A tiempo completoWho we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 5 meses
Madrid, España Zoomcar A tiempo completoWho we are80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 5 días
Madrid, España Zoomcar A tiempo completoWho we are 80% of the workers across the globe are Deskless.These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity.As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 6 días
Madrid, España Zoomcar A tiempo completoWho we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Engagement Manager, Customer Success
hace 7 días
Madrid, España Zoomcar A tiempo completoWho we are80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more...
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Customer Success and Engagement Manager
hace 24 horas
Madrid, Madrid, España Zoomcar A tiempo completoRole OverviewWe are seeking a highly skilled Customer Success and Engagement Manager to join our team. This role will be responsible for pitching, solutioning, and rolling out Zinier's innovative Field Service Platforms to our enterprise customers worldwide.The ideal candidate will have a strong track record of delivering complex, cross-functional projects...
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Customer Success Manager
hace 4 semanas
Madrid, España Clarivate Analytics A tiempo completo.We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from...
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Customer Success Manager
hace 6 meses
Madrid, España ThetaRay A tiempo completoMadrid, Spain Intermediate Full-time**DESCRIPTION**: - ThetaRay is the leading provider of AI-based Big Data analytics. We are dedicated to helping financial organizations combat financial crimes through money laundering and facilitating malicious crimes such as terrorist financing, narco-trafficking, and human trafficking which negatively impact the...
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Customer Success Account Manager
hace 6 meses
Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Strategist
hace 4 días
Madrid, Madrid, España Grafana Labs A tiempo completoGrafana Labs is a leading provider of observability solutions. Senior Engagement Manager is a key role in our Professional Services department, responsible for driving successful business outcomes for our customers. This position requires strong project management skills, with the ability to manage multiple projects simultaneously and thrive in a fast-paced...
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Customer Engagement Manager
hace 20 horas
Madrid, España Busuu A tiempo completo.Job DescriptionJoining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.Busuu's vision is to empower people through languages. We are the world's largest online community for language learning, with 120+ million registered users. We make learning a...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Red Hat Software A tiempo completoAbout the RoleThe Customer Success Executive will serve as a trusted advisor to customers, helping them achieve success with Red Hat and maximizing the value realized from Red Hat product subscriptions and services.Key ResponsibilitiesEstablish a trusted adviser relationship with customer key stakeholders, aligning Red Hat's activities to the customer's...
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Customer Success Manager
hace 2 semanas
Madrid, España Unit4 Nv A tiempo completo.We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...
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Customer Success Manager
hace 2 semanas
Madrid, España Unit4 Nv A tiempo completo.We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...
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Customer Success Manager
hace 3 meses
Madrid, España Genesys A tiempo completoGenesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...
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Customer Success Manager
hace 2 semanas
Madrid, España Brightvision A tiempo completo.Job Overview As we are dedicated to delivering exceptional value and driving success to our clients, we are currently seeking a dynamic and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will project-manage our clients' multichannel campaigns, working closely with various internal teams to deliver a seamless...