Manager Eu Command Center Incident Response, Ots Command Center
hace 2 semanas
.Manager EU Command Center Incident Response, OTS Command Center - A CoruñaThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is looking for an experienced people manager to join our global Command Center. We are looking for a passionate, hard-working, and talented Manager who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. As a member of the Command Center you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be surrounded by people who are wickedly smart and believe that world-class service is critical to customer happiness.Key job responsibilities:Your reporting staff will lead high-severity response calls.Ensure fast and accurate triage for a global remote support organization.Direct engineers for resolution.Lead root cause investigations.Implement changes to avert future risk and drive process improvements for Global Operation teams.A Candidate must be forward-thinking with People Management skills, possessing a high degree of customer service focus and excellent communication skills. Your reporting staff serves as the liaison and escalation points to Field Operations and Field IT and Engineering.Your peers will be Operations support managers and system and software support engineers working to ensure Fulfilment Centre systems are healthy and available to meet customer demands. In this role, you will have the opportunity to participate in solutions to business problems that are truly unique to Amazon. This team is a global team, so strong communication skills are a must.We value attention to detail, customer obsession, and a desire to always find and remove customer impacts.About the team:Part of a Global team based in US, EU, UK, and India, using a follow-the-sun model to manage customer impacting events from creation to services restoration. Using a Correction of Error process to prevent repeats of the same root causes impacting other customers. Continually striving to enhance our teams' processes, tools, and services we offer to our customers. Focus on impact elimination for our customers. Focus on Mean Time to Restore services when a customer or customers are impacted.BASIC QUALIFICATIONS:People and Team management.Networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience.Windows Server technologies: AD, DFS, Print Services, SCCM experience.Technical support experience.Corporate setting Windows, Mac, or Linux Operating systems support experience.Bachelor's degree in IT, computer science, or equivalent.Experience with networking technology (TCP/IP, subnetting, DNS, and DHCP)
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Manager EU Command Center Incident Response, OTS Command Center, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution,...
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon. As a Manager EU Command Center Incident Response, OTS Command Center, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for resolution,...
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La Coruña, España Amazon A tiempo completo.Manager EU Command Center Incident Response, OTS Command CenterJob ID: 2770860 | Amazon EU SARL (Spain Branch) - C16Amazon is looking for an experienced people manager to join our global Command Center. We are looking for a passionate, hard-working, and talented Manager who wants to remove risk to the customer, resolve globally impacting barriers, and drive...
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La Coruña, España Amazon A tiempo completo.Manager EU Command Center Incident Response, OTS Command CenterDESCRIPTIONAmazon is looking for an experienced people manager to join our global Command Center. We are looking for a passionate, hard-working, and talented Manager who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. As a member...
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Eu Command Center Incident Response Manager
hace 2 días
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
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Eu Command Center Incident Response Manager
hace 2 días
La Coruña, La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center team at Amazon Eu Sarl (Spain Branch) - C16. As a Manager Eu Command Center Incident Response, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, directing engineers for...
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EU Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon A tiempo completoEU Command Center Incident Response ManagerAbout the RoleAmazon is seeking an experienced people manager to lead our global Command Center team. As a Manager of EU Command Center Incident Response, you will be responsible for removing risk to the customer, resolving globally impacting barriers, and driving innovation within the team. You will be part of a...
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EU Command Center Incident Response Manager
hace 4 semanas
La Coruña, La Coruña, España Amazon A tiempo completoEU Command Center Incident Response ManagerAbout the RoleAmazon is seeking an experienced people manager to lead our global Command Center team. As a Manager of EU Command Center Incident Response, you will be responsible for removing risk to the customer, resolving globally impacting barriers, and driving innovation within the team. You will be part of a...
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Manager EU Command Center Incident Response
hace 2 días
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
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Manager EU Command Center Incident Response
hace 2 días
La Coruña, La Coruña, España Mygwork A tiempo completoJob Title: Manager EU Command Center Incident ResponseAmazon is seeking an experienced people manager to join our global Command Center. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process...
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La Coruña, España Mygwork A tiempo completo.This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.DESCRIPTION: Amazon is looking for an experienced people manager to join our global Command Center We are looking for a passionate, hard-working, and talented Manager who wants...
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La Coruña, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo.People and Team ManagementNetworking Experience: DNS, DHCP, SSL, OSI Model, TCP/IPWindows Server Technologies: AD, DFS, Print Services, SCCMTechnical Support Experience:Corporate setting Windows, Mac, or Linux Operating systems support experienceBachelor's degree in IT, computer science, or equivalentExperience with networking technology (TCP/IP,...
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Manager Eu Command Center Incident Response, Ots
hace 1 semana
A Coruña, A Coruña provincia, España Amazon EU SARL (Spain Branch) - C16 A tiempo completoPeople and Team management Networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience **Windows Server technologies**: AD, DFS, Print Services, SCCM experience Technical support experience Corporate setting Windows, Mac or Linux Operating systems support experience Bachelor's degree in IT, computer science or equivalent Experience with networking...
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesLead high-severity response calls and ensure fast and accurate triage for a global remote support...
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesLead high-severity response calls and ensure fast and accurate triage for a global remote support...
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesOn a typical day, your reporting staff will lead high-severity response calls, ensure fast and accurate...
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La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced people manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesOn a typical day, your reporting staff will lead high-severity response calls, ensure fast and accurate...
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Manager Eu Command Center Incident Response
hace 2 días
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
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Manager Eu Command Center Incident Response
hace 2 días
La Coruña, La Coruña, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Manager to join our global Command Center at Amazon. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be...
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EU Command Center Incident Response Manager
hace 1 mes
La Coruña, La Coruña, España myGwork A tiempo completoAbout the RoleWe are seeking an experienced People Manager to join our global Command Center team at myGwork. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level....
