Customer Success Manager
hace 2 semanas
.XM Cyber is a leading hybrid cloud security company that's changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go, and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort.As the Customer Success Manager at XM Cyber, you will guide and oversee the customer journey to ensure the successful adoption, operationalization, and value realization of the XM Cyber platform. As your accounts' primary point of contact, you will collaborate with Sales, Onboarding, Product Management, R&D, Marketing, and other teams to guarantee customer satisfaction and retention. This remote role is within the Customer Experience organization, working closely with the local sales team and collaborating with HQ stakeholders and others remotely.Role & Responsibilities:1. Customer ManagementEnsure Customers gain the most value out of XM Cyber solutions.Understand the client's organizational structure, business drivers, and desired operational outcomes from deploying XM Cyber.Assist customers in developing success plans with critical goals and key performance indicators. Measure customer progress and report achievements internally and externally. Cultivate strong relationships with key stakeholders at customer organizations, including senior-level executives.Ensure customers optimize their return on investment by enhancing remediation efficiency, reducing exposure to attacks, and delivering accurate risk reporting.Develop and spearhead Executive Business Review (EBR) presentations and conduct product demonstrations.2. TechnologicServe as the designated technical expert for implementing and delivering XM Cyber's product portfolio, together with XM Cyber's Onboarding team.Serve as a trusted advisor, guiding customers through best practices for securing their environment and leading technical deep-dive sessions on exposure reduction and remediation.3.CommercialLead renewal processes and ensure high retention rates.Lead discussions to identify growth opportunities (upsells and cross-sells), and maintain close collaboration with the sales team and Sales Engineering to facilitate opportunities and keep customers engaged
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Customer Success Manager
hace 14 horas
Zaragoza, Zaragoza, España Amadeus A tiempo completoJob Title Customer Success Manager Summary:The Customer Success Manager plays a pivotal role in ensuring customers derive maximum value from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use.This leads to improved revenue for both customers and Amadeus. The...
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Customer Success Manager
hace 17 horas
Zaragoza, Zaragoza, España Amadeus A tiempo completoJob Title Customer Success Manager Summary:The Customer Success Manager plays a pivotal role in ensuring customers derive maximum value from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use.This leads to improved revenue for both customers and Amadeus. The...
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Manager, Customer Success
hace 4 semanas
Zaragoza, España Onetrust A tiempo completo.OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables...
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Customer Success Manager |
hace 4 días
Zaragoza, España Sin Nombre A tiempo completo.Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
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Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Sap Se A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SAP SE. As a key member of our Customer Success team, you will be responsible for driving customer outcomes, renewals, expansions, and upsells.Key ResponsibilitiesSuccessfully complete a 10-month learn-apply program, which includes classroom phases and field phases...
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Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Sap Se A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SAP SE. As a key member of our Customer Success team, you will be responsible for driving customer outcomes, renewals, expansions, and upsells.Key ResponsibilitiesSuccessfully complete a 10-month learn-apply program, which includes classroom phases and field phases...
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Customer Success Manager
hace 1 semana
Zaragoza, España Amadeus A tiempo completo.Job Title Customer Success Manager Summary:The Customer Success Manager (CSM) is responsible for ensuring customers gain full benefits from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use. This leads to improved revenue for both customers and Amadeus. The...
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Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Cobser Consulting A tiempo completoJob DescriptionCobser Consulting is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Client Success team, you will be responsible for building strong relationships with our clients and ensuring their success with our platform.Key Responsibilities:Analyze business needs and develop strategies to meet client...
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Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Cobser Consulting A tiempo completoJob DescriptionCobser Consulting is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Client Success team, you will be responsible for building strong relationships with our clients and ensuring their success with our platform.Key Responsibilities:Analyze business needs and develop strategies to meet client...
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Customer Success Manager Spain
hace 4 días
Zaragoza, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a full-time Spanish-speaking Customer Success Manager (post-sale) to join our team in our efforts to make the world a healthier and happier place. As Customer Success Manager in our Customer Success Team, you will be the first point of contact for our local clients/customers in the Spanish market and...
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Customer Success Manager
hace 3 días
Zaragoza, España Sinch A tiempo completo.Sinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world's largest tech...
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Izq33 - Customer Success Manager
hace 4 semanas
Zaragoza, España Importante Empresa Del Sector A tiempo completoYour RoleThe mission of Customer Success Management - Spain at KONUX is to make our clients successful on their journey to a sustainable future by using our products and services. This includes a consistent, reliable, and high-quality customer project delivery, supporting the customers' internal transformation by operationalizing the KONUX system, and...
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Customer Success Manager
hace 7 días
Zaragoza, España Righthand A tiempo completoDesde RightHand, compañía especializada en atracción del talento digital y contratación, estamos colaborando en la búsqueda de un Customer Success Manager en Madrid con nuestro cliente, plataforma tecnológica especializada en campañas publicitarias digitales fuera del hogar (DOOH). Buscamos un Customer Success Manager con talento para acelerar el uso...
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Customer Success Manager
hace 4 días
Zaragoza, España Amadeus A tiempo completo.Detalles del empleoTipo de empleo: Jornada completaUbicación: 28027 Madrid, Madrid provinciaBeneficios:Plan de pensionesDescripción completa del empleoJob TitleCustomer Success ManagerSummary:The Customer Success Manager (CSM) is responsible for ensuring customers gain full benefits from Amadeus products, identifying opportunities for additional products...
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Technical Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoAbout the RoleThe Technical Customer Success Manager is a critical role that requires a unique blend of technical expertise and customer-facing skills. As a key member of our team, you will be responsible for driving customer adoption and value across our portfolio of customers.Key ResponsibilitiesDevelop and execute customer onboarding and risk mitigation...
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Technical Customer Success Manager
hace 1 día
Zaragoza, Zaragoza, España Empresa Reconocida A tiempo completoAbout the RoleThe Technical Customer Success Manager is a critical role that requires a unique blend of technical expertise and customer-facing skills. As a key member of our team, you will be responsible for driving customer adoption and value across our portfolio of customers.Key ResponsibilitiesDevelop and execute customer onboarding and risk mitigation...
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Customer Success Manager, Iberia
hace 2 semanas
Zaragoza, España Denodo Technologies, Inc. A tiempo completo.Customer Success Manager, Iberia Country: ES City: Madrid Job Category: Customer Success Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self-service BI, data science, hybrid/multi-cloud data integration, and enterprise data...
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Customer Success Manager
hace 4 semanas
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Importante Empresa. As a key member of our Customer Success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our gfknewron platform.Key ResponsibilitiesOnboard clients on gfknewron...
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Customer Success Manager
hace 4 semanas
Zaragoza, Zaragoza, España Importante Empresa A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Importante Empresa. As a key member of our Customer Success team, you will be responsible for ensuring our clients achieve their business objectives through the effective use of our gfknewron platform.Key ResponsibilitiesOnboard clients on gfknewron...
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Customer Success Strategy
hace 4 semanas
Zaragoza, España Make A tiempo completo.Customer Success Strategy & Operations ManagerMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France,...